Question about Canon imageRUNNER C3170U Color Copier
Once I turn on the copier, it loads then an error message shows up that says: "Shut down the machine and turn the power off and turn it back on. If you receive this message again contact your rep. Error Number: E000013-0000. Let me know if anybody can help, I would appreciate it. Thanks.
Check your toner waste bottle it may be full. Also the tube that transports the wast toner may be clogged. In which case its time to call a tech. John
Posted on Jul 03, 2007
U r worrang it toner wast
Posted on Aug 11, 2012
You were correct ... it was the toner waste.... it was full
Posted on Jul 19, 2007
GARDEAS YARDIM EDIN YA
Posted on Oct 17, 2008
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Posted on Jan 02, 2017
The error indicates a high voltage problem with the primary or transfer units. The most likely cause is the main drum being worn out.
This can be checked by going into service mode. You can do this by pressing the star button once, then press 2 and 8 at the same time, then the star button again. Now a word of warning. Do not change anything as it is very easy to turn your copier into a cabage!!! Press the tab marked COPIER, then the one called DISPLAY, next the one called MISC. You will see an item called DRUM LIFE, if it is 80 or more the drum will need replacing. Hope this helps.
Posted on Jan 02, 2008
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I'm not even pulling up any info on that error msg.
Where are you reading the error msg from, within Windows? Or from the printer itself?
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