Question about Canon imageRUNNER C3170U Color Copier
Once I turn on the copier, it loads then an error message shows up that says: "Shut down the machine and turn the power off and turn it back on. If you receive this message again contact your rep. Error Number: E000013-0000. Let me know if anybody can help, I would appreciate it. Thanks.
Check your toner waste bottle it may be full. Also the tube that transports the wast toner may be clogged. In which case its time to call a tech. John
Posted on Jul 03, 2007
U r worrang it toner wast
Posted on Aug 11, 2012
You were correct ... it was the toner waste.... it was full
Posted on Jul 19, 2007
GARDEAS YARDIM EDIN YA
Posted on Oct 17, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
The error indicates a high voltage problem with the primary or transfer units. The most likely cause is the main drum being worn out.
This can be checked by going into service mode. You can do this by pressing the star button once, then press 2 and 8 at the same time, then the star button again. Now a word of warning. Do not change anything as it is very easy to turn your copier into a cabage!!! Press the tab marked COPIER, then the one called DISPLAY, next the one called MISC. You will see an item called DRUM LIFE, if it is 80 or more the drum will need replacing. Hope this helps.
Posted on Jan 02, 2008
Tips for a great answer:
May 19, 2014 | Apple Televison & Video
Mar 17, 2011 | Canon PIXMA iP4300 InkJet Photo Printer
Dec 18, 2010 | Panasonic Workio DP-3030 Printer
Aug 24, 2010 | Canon iR 2016i Black and White Copier
Apr 16, 2010 | HP Photosmart C5180 All-In-One InkJet...
Feb 17, 2010 | Konica Minolta Office Equipment & Supplies
Oct 27, 2009 | Whirlpool Calypso GVW9959K Top Load Washer
May 13, 2009 | Konica Minolta bizhub C250 All-In-One...
Dec 31, 2007 | Canon imageRUNNER C3170U Color Copier
I'm not even pulling up any info on that error msg.
Where are you reading the error msg from, within Windows? Or from the printer itself?
Oct 23, 2007 | HP PSC 2355 All-In-One InkJet Printer
4,797 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: