Question about Toshiba SD R2102 CD-RW/DVD-ROM Burner
Got laptop that is 4 years old and the cd drive has never been used, I tried to use it and it didn't work. I went to the add/remove hardware and selected the cd drive and brought up this error; "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have gone on the web and downloaded half the internet to my computer trying to to find drivers to reinstall the cd drive, I have also tried downloading configuration info but I haven't been able to find the right things. PLEASE HELP, any way that you can
This drive shouldn't need a driver seperate to windows (versions after win 95) Here is the link to the troubleshooting in the user manual for the drive; http://sdd.toshiba.com/main.aspx?Path=HardDrivesOpticalDrives/Documentation/2102trouble_archive2 If you have tried everything in there with no luck, then the next thing to try would be a registry cleaner/fixer. if you dont have one, there are several available with a free trial, this one is excellent (assuming you have windows XP), but there are many more; http://www.xp-tools.com/winutilities/index.htm If that doesn't solve the problem, then i suggest checking first the jumper settings on the drive - there should be a small plastic jumper clip across two of the terminals on the back - there should be a small picture on the drive nearby, maybe stamped into the case telling you what each possible position is - you want it to be set to SL (slave 1) or CS (cable select - if available) if it is set to master then it could possibly bring up this error. If none of that works, then please ask again and we can talk you through the things to check in your BIOS setup, just let us know what laptop you have. Hope this helps :)
Posted on Jul 02, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 10, 2014 | HP Pavilion dv7-1132nr Notebook PC
Aug 30, 2012 | Computers & Internet
Nov 30, 2010 | Sony VAIO VGN-FE880E/H Notebook
Dec 17, 2009 | Acer Aspire 3000 Notebook
Sep 04, 2009 | HP Pavilion dv6000z Notebook
Jun 08, 2009 | Dell Dimension 8400 PC Desktop
Jan 30, 2009 | HP Pavillion ZV6000 Notebook
Nov 09, 2007 | Computers & Internet
Oct 31, 2007 | IBM ThinkPad R40 2897 Notebook
Oct 10, 2007 | Toshiba SD R2312 CD-RW/DVD-ROM (Combo)...
251 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: