Question about HP J4680 Office Jet All-In-One Printer

2 Answers

Fax wont accept incoming fax.

Have new hp m9402f computer and new all in one j4680 officjet. printing is fine. have printer on auto answer on 2 ring . keeps ringing but no receive. mail is junglejaguar@msn.com

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • HP Master
  • 3,614 Answers

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the main tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start
on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or
remain on the line. The phone line is silent during fax transmission.

Hope this initial info helps you.

Posted on Jan 21, 2009

  • micromaster
    micromaster Jan 21, 2009

    if you were the reciever you must instruct the sender to push/press the START button on their machine.

    2nd check this following settings are made on your unit.

    The answer mode determines whether the device answers incoming calls.

    Turn on the Auto Answer setting if you want the device to answer faxes automatically. The device answers all incoming calls and faxes.

    Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or the device does not receive faxes.

    To set the answer mode to manual or automatic via the device control panel

    1. Press Setup.

    2. Press right arrow to select Fax Settings, and then press OK.

    3. Press right arrow to select Answer Options, and then press OK.

    4. Press right arrow to select Auto Answer, and then press OK.

    5. Press right arrow to select On or Off as appropriate for your setup, and then press OK.

    When Auto Answer is On, the device answers calls automatically.

    When Auto Answer is Off, it does not answer calls.



  • micromaster
    micromaster Jan 21, 2009

    NOTE: The HP fax cannot receive faxes when the main phone number is off the hook.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,913 Answers

Check your phone cable RD 11 that it gives dial tone connect reciver to it then u can check tone if tone is ok then may be some proper phone cable valtage pro.ifu got dialing in fax then your tone is ok.reconnect all cabled to it.

Posted on Jan 21, 2009

  • kishor khatri
    kishor khatri Jan 21, 2009

    ok

    reset all settings to factory defaults then again set auto answer on 2 ring.u can do it man.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

AUTO ANSWER on fax receive does not answer fax.


You need to talk to HP tech support... to do a proper reset you need to access menus that are meant for tech support and developers only. If you "brick" your OJ using those menus on your own (including instructions from anyone here), it's considered customer damage and voids the warranty. If you post your request at the link below, you should get a PM from an official HP tech support person telling you how to do the reset.

Officejet 6700 premium won pick up faxes

Mar 07, 2015 | HP Officejet 6700 Premium E-All-In-One...

1 Answer

When I RECEIVE a fax, the screen says INCOMMING FAX from the sender, AND it shows AUTO ANSWER: ON. There is a button for ACCEPT, which if I hit it, will answer the call and print the fax. The problem is...


You need to talk to HP tech support... to do a proper reset you need to access menus that are meant for tech support and developers only. If you "brick" your OJ using those menus on your own (including instructions from anyone here), it's considered customer damage and voids the warranty. If you post your request at the link below, you should get a PM from an official HP tech support person telling you how to do the reset.
Officejet 6700 premium won pick up faxes

Mar 07, 2015 | HP Officejet 6700 Premium E-All-In-One

1 Answer

How seup fax ring


Before selecting the ring to answer, under stand what it is..
Press Menu button, scroll to fax set up with help of arrow keys, press ok button, scroll to answering mode. Select desired "auto, manual, fax & tele/fax.
What are these?
Auto: Auto aromatically tele mode will coverts in to fax mode irrespective of selected ring count. suppose if ring count selected as 4, printer will ring 4 times then stops ringing & converts in to fax mode. It doesn't matter whether it's telephone or fax.
Manual: Printer always telephone mode. To convert in to fax mode, need to press fax button while ringing.
Tele/Fax: Printer detects the incoming call type as tele(analog)or fax(digital) accordingly its will act. If its fax , line converts in fax mode with out any ring(silent detection), prints the received fax.If its telephone,printer rings as tele phone.
* In auto mode only you need to select desired ring to answer(2-6 rings)
There fore first you need to select "auto"mode, then scroll to ring to answer, press ok then select desired ring count, press ok to confirm..

Aug 23, 2014 | HP LaserJet 3050 All-In-One Printer

1 Answer

How do I set up the fax feature?


Introduction The HP All-in-One can receive faxes automatically or manually depending on the Auto Answer setting. If the Auto Answer option is set to On (the default setting), the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Refer to the given instructions to receive faxes automatically or manually. Receiving faxes The HP All-in-One can receive faxes automatically or manually. Receiving a fax automatically To receive faxes automatically, set the Auto Answer option to On (the default setting). The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Receiving a fax manually If the HP All-in-One has been set up to receive faxes manually (the Auto Answer option is set to Off ), or you answer the phone and hear fax tones, use these instructions to receive faxes.
  1. Make sure the HP All-in-One is turned on and you have paper loaded in the input tray.
  2. Remove any originals from the document feeder tray.
  3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All-in-One answers. Or, turn off the Auto Answer setting so that the HP All-in-One does not automatically answer incoming calls.
  4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
  5. When you hear fax tones from a sending fax machine, do the following:
    1. Press Start Fax Black or Start Fax Color on the control panel of the HP All-in- One.
    2. When prompted, press the down arrow to highlight Receive Fax Manually , and then press OK .
  6. Press Start Fax Black again.
  7. After the HP All-in-One begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.


    Trust this is helpful. Please vote. :)

Dec 11, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

HP L7650 will not auto answer incoming faxes


To set the answer mode to manual or automatic via the control panel

? Press Auto Answer to turn the light on or off, as appropriate for your setup.

When the Auto Answer light is on, the device answers calls automatically. When

the light is off, the it does not answer calls.

To set the answer mode to manual or automatic via the embedded Web server

1. Open the embedded Web server, click the Settings tab, click Fax in the left pane,

and then click the Basic sub-tab.

2. Select On or Off in the Auto Answer drop-down menu in the Other Basic Fax

Settings section.

Set the number of rings before answering

If you turn on the Auto Answer setting, you can specify how many rings occur before

incoming calls are automatically answered.

The Rings to Answer setting is important if you have an answering machine on the

same phone line as the device, because you want the answering machine to answer

the phone before the device does. The number of rings to answer for the device

should be greater than the number of rings to answer for the answering machine.

For example, set your answering machine to a low number of rings and the device to

answer in the maximum number of rings. (The maximum number of rings varies by

country/region.) In this setup, the answering machine answers the call and the device

monitors the line. If the device detects fax tones, it receives the fax. If the call is a

voice call, the answering machine records the incoming message.

To set the number of rings before answering via the control panel

1. Press Setup.

2. Press Basic Fax Setup, and then press Rings to Answer.

3. Enter the appropriate number of rings by using the keypad, or press the left or right

arrow button to change the number of rings.

4. Press OK to accept the setting.

To set the number of rings before answering via the embedded Web server

1. Open the embedded Web server, click the Settings tab, click Fax in the left pane

and then click the Basic sub-tab.

2. Select a number in the Rings-to-answer drop-down menu in the Other Basic Fax
Settings
section.

Dec 02, 2010 | HP Officejet Pro L7650 Printer

1 Answer

Can i receive faxes if so how my phone is hooked up to my fax and I can send them just fine


You need to push the "auto answer" button your fax machine so that it knows to answer the incoming call. The auto answer button is on your printers keyboard, usually in the upper left hand corner and has a little red light next to it. When you push this button, the fax will answer all incoming calls. You can set the number of rings to answer through the menu on the computers keyboard. Look for the menu key and use the up and down arrows to scroll through the options until you see fax set up.

Nov 11, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I HAVE JUST GOT A NEW COMPUTER AND TRYING TO RELOAD MY DISC. THE FAX IS WORKING GOING OUT BUT I AM NOT RECEIVING INCOMING FAXES


go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

Sep 23, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Got new hp elite m9402f computer but new hp fax doesnt answer


hi there,

initially you have to check and correct this few settings.

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the main tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following:


a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Hope this initial info helps you.

micromaster-

Jan 19, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Receiving a fax


The answer mode determines whether your HP All-in-One answers incoming calls or not.
If you set the HP All-in-One to answer faxes automatically, the HP All-in-One will answer all incoming calls and receive faxes. Set the Auto Answer setting to On.If you set the HP All-in-One to answer faxes manually, you must be available to respond in person to the incoming fax call or your HP All-in-One will not receive faxes. Set the Auto Answer setting to Off. For more information on receiving faxes manually, see Receive a fax manually. If you do not know which answer mode to use, see Choose the recommended answer mode for your setup.
To set the answer mode 1 Press Setup. 2 Press 4, and then press 2. This selects Basic Fax Setup and then selects Auto Answer.
3 Press right arrow to select On or Off. 4 Press OK to accept the setting.

Mar 14, 2008 | HP Officejet 5610 All-In-One InkJet...

Not finding what you are looking for?
HP J4680 Office Jet All-In-One Printer Logo

Related Topics:

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...