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Solution!!!!! to Simplehuman sensor soap dispenser with blinking red light no despensing of soap and new batteries. Rinse out soap with hot water. Fill reservoir with hot tap water. Use bulb end of turkey baster. Place on reservoir to form a tight seal. Force air into reservoir. Which will force the hot water thru the system unclogging the thick soap. Repeat this several times till clear of soap. Then turn on the unit and flush thru the rest of the hot water using the sensor till comes out nicely. Then fill with a thinned out soap. Good luck
The issue is the dispensing unit you have is a sanitizer dispenser, not a soap dispenser. The adapter collar on the bottle is the issue. Soap dispensers use a GRY collar, sannitizers use an LBL collar. There should be a sticker on the dispensing unit that says "LBL" or "GRY". Try removing the collar from a sanitizer bottle and place it on your soap bottle......should work fine. In short, make sure your letter code on the bottle mathces the letter code on the dispenser.
You might try taking out the batteries and wiping the area dry. It may be that the batteries are not getting a dry connection. Also, make sure the batteries are replaced correctly. There is usually a diagram with the battery placement on the lid where the batteries are installed. Also, sometimes the soap dispenser can get clogged. In that case, make sure to take the batteries out and then run hot water thru the area where the soap comes out. Hope this helps out.
it should have a snap at the top and it will hinge open so you can replace soap. you might have to work with but check it out it should pull towards you from the top allowing you to put bag back into it.