Question about Motorola Mobility W315 Cellular Phone

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My phone won't turn on/charge?

My motorola w315 was dead over the weekend because i left my charger at work. now that i've plugged it in though, it won't turn on. instead of saying battery charging on the external display like it usually does, it just lights up, then goes out, then lights up again, etc. when i open the phone the screen just displays the motorola powering on logo. i tried taking out the battery and putting it back in, but it's still doing the same thing. i've had it plugged in for over an hour now and it still won't turn on. (it would usually be able to turn on immediately when i plugged it in.) i tried holding down the power button for a while too, but that didn't do anything. (the phone is only a few months old and serviced through alltel, which unfortunately doesn't have a store here in chicago where i could take it to. i usually charge it every other night, and don't make many calls on it, but it goes dead quickly because i'm always semi-roaming...)

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  • jenna austra Aug 29, 2007

    Well. I ended up calling Alltel and getting someone to send me a replacement phone in the mail. As it would go, the new phone did not work either. This meant that my battery was bust, but it seemed stupid that I should already have to replace it after a few months when my previous phones have gone years without needing a new one. My mom called Alltell because she lives near one, and they told her to come in and they'd give her a new battery. And they did! For free! And now my phone is happy and working once more, although it does have other annyoing yet always present problems (like that fact that it often won't place a call after I've dialed for another 5 minutes, etc...)

  • Anonymous Jan 01, 2008

    Yeah, my motorola W315 has been giving me a host of problems ever since I bought it, then last night (it had a full battery) it randomly turned off, and wouldn't go back on, I tried taking out the battery, recharging it, etc.

    My advice? Don't go with this product.

  • kimbud56 May 08, 2008

    I turned off my phone when I was in a hospital and then tried to turn it back on and it said "goodbye". I charged it all night and it still said goodbye. When I call the number, it doesn't ring into my phone. How do I turn on my phone?

  • desimonsm Jun 07, 2008

    hi i was wondering i fyou woulf be able to help. i bought a motorola a while back but it never worked. when i got it it worked a litlle bit,not even two weeks, but it not working again. The problem is that the battery works becasue i turn the phone on and the key pad lights up, but the lcd display wont turn on.

  • Anonymous Oct 13, 2008


  • madbad11 Oct 13, 2008


  • Anonymous Dec 06, 2008

    i have a samsun behold i had it for 2weeks now it wont charger or cut on


  • Anonymous Jan 24, 2009

    I have a samsung rant and I was just having the same problem with it, so of course I tried everything, then just now I took the battery out and put it back in and now it's working as if nothing ever went wrong...

  • ng213 Jan 31, 2009

    i have a motorola v3i phone then a problem occurs when eventhough i don't receive message the M logo on my phone external always lights up so my phone always got lowbat. Do you have any solution regarding my problem.pls help...thnx...

  • Anonymous Mar 21, 2014

    PLugged in no charge light showing this phone is only 2 months old. Always a little bit iffy when I plug it in(takes a few seconds) to register charging. Is this the battery or the power input? Have used 2 chargers in the past



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My husband's w315 is doing the same. This phone is a replacement sent to us because the original w315 I purchased for him had a problem with the screen. (It went blue and never displayed another thing!) When we rec'd this replacement, it worked fine until we had to charge it. They don't send a new battery with the replacements, you have to use the one out of your original phone. Soooooooo, back to the battery/charging problem. We have been to our local Cellular South store, and been given 3 new batteries & 1 new charger. Guess what.......the problem is still there!!!! We have now been instructed to file a warranty claim on this replacement w315 that we rec'd to replace our original w315!!!!!! I've gone to Motorola's web-site for help, but help I did not find. I am! Personally speaking, I'm not a fan of the w315.

Posted on Aug 25, 2007


Yeah my fones doing the same thing it wont charge AT ALL!


Posted on Oct 21, 2008


My phone wont turn on , it worked eysetrday now it won tokr

Posted on Oct 11, 2008

Mine won't turn i charged it well the charger works but it won't turn on

Posted on May 29, 2008

Mine does exactly the same but mine is a sony ericsson W550I and won't turn on atall sometimes there it a little red light at the top but not all the time and i have tried all the things you have but still the same it doesn't work and I don't no what to do to it but i think the best thing to do is take it to a shop to get it fixed but if it costs more to have it fixed then the phone is worth buy a new one well thats what i am goin to do

Posted on Aug 18, 2007

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(If you are charging you phone inside your house) First make sure you have power to the receptacle you are using. test this by plugging in a lamp or radio into the receptacle you will be using.

I own the same phone and I have found that the phone has a small rubber cover that goes over the charging port. It's hinged but I found that it has to be removed in order to charge it because the charger can't connect securely with the rubber cover on the phone.

(If your are using a mobile charger) I have observed that my phone has a short in the mobile charger also and changes the ring tone after I charge it. My phone rings 1/2 of the time and I have found that this is a fault of the mobile phone charger. It charges the phone w/o any problem but the connection from the mobile charger is loose. This shorts out something inside the phone and changes my ring tone automatically.

Feb 11, 2008 | Motorola Mobility W315 Cellular Phone

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