Question about TruTech SMP-1 GBL MP3 Player
I HAVE THE USB BOARD PLUGGED INTO THE COMPUTER AND THE OTHER END INTO THE MP3. IT'S NOT CHARGING THIS WAY!
SHOULD JUST GET A NEW AAA BATTERY?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 24, 2014 | Tablets & eReaders
Aug 05, 2013 | Apple A1199 ipod nano
Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode
Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0
Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location
Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Depending on what Sansa player you have, make sure it's up to date with the latest Firmware.
AC charger (optional)
AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available at SanDisk web site.
Dec 04, 2010 | SanDisk Sansa Fuse MP3 Player
Sep 17, 2009 | Audio Players & Recorders
Oct 05, 2008 | Apple iPod nano
Jul 06, 2008 | Philips GoGear Flash MP3 Player
May 24, 2008 | Insignia Pilot MP3 Player
Nov 01, 2007 | Apple iPod nano
78 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: