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Make sure that your hopper card thickness guage (located on the right side of the hopper) is set to 30 ml or above if you are using standard 30 ml PVC cards. You may also need to clean the printer with a Fargo printer cleaning kit for this printer.
Also check to make sure to check your PVC cards. Sometimes they have too much static and can stick together not allowing them to feed. Fan the cards before placing them back in the hopper to make sure they are not sticking. In this process, try not to touch the printing surface of the cards as oils from skin will cause defective printing results.
We would recommend to try to update the firmware for this printer from the Fargo website - www.fargo.com. Update the print driver to the most current version from this site as well. Run a test card from the LCD panel if the printer starts after your updates. If successful, run a test card from the print driver on the computer.
If this does not work, there may be major issues. Contact Fargo Technical Support at 800-459-5636.
You might go to the print driver settings to change the way the printer prints the card. This can be found in the printing preferences. Go to the device options tab and choose "rotate front 180 degrees". Then print a card. This may fix the problem.
If not, try downloading the latest print driver from www.fargo.com.
Ribbon breaking continuously is caused by 2 common problems.
1. The printhead is going down before OR after the card has passed through.
You would know this when you open your cover, and unlock you printhead, is the break before or after the card? Try printing the test page from the driver. That doesn't print "Edge to Edge" so if this is the problem, it should not break.
2. The print head heat settings are too high.
If this is so, you can change this on the printers menu panel.
I can explain more information, once I know your problem.