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Cant find serial number on panasonic ep30006 massage chair

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I need parts for an IJoy 320 massage chair. Do you know where to find them?


BACK2 INTERNATIONAL LTD. Marcin Bozyk (Director)

28 Wigmore Street
London W1U 2RN, United Kingdom

T: 011-44-20- 7935 0351
020 7935 0351 from uk

or send and email to: -

You will need to provide the following information: -
Model Number
Serial Number
Date of Purchase
  • Problem Description and Troubleshooting Steps Performed

  • Hope this h

    Jan 05, 2015 | Human Touch iJoy 320 Robotic Massage Chair

    1 Answer

    Where can I biuy the plastic gear for ijoy170?

    The only place I found information on where to buy parts is on the Human Touch/iJoy site where they simply state:

    • How do I order parts for my chair?
      • For assistance with ordering parts for your chair, please contact a Customer Service Representative by phone at(800) 355-2762 between 6:00 AM and 5:00 PM PDT Monday through Friday. Please make sure to have your Model and Serial Number available when you call in
    Human Touch Support Customer Service

    Nov 18, 2014 | Human Touch iJoy 170 Robotic Massage Chair...

    1 Answer

    Panasonic electric massage chair EP-1001: NEED A NEW SHAFT... CAN YOU HELP WITH PARTS ?? IF SO..COST ALSO. THANKS.. JACK SOKOLOWSKI

    All parts and service manuals can be obtained by calling the Panasonic National Parts Center directly at 1-800-332-5368 9am-8pm EST during weekdays.

    Oct 20, 2013 | Furniture

    1 Answer

    When was the first vibrating chair made?

    Massage chairs were first brought to market in 1962 by the Family Inada company. Today, Japan is the largest consumer of massage chairs with some surveys suggesting that over 20% of Japanese households actually own a massage chair. By comparison, massage chair penetration in the US market is estimated to be in the neighborhood of 1%. The current massage chair market is dominated at the top by a three dominant manufacturers: Fujiiryoki, Family Inada, and Panasonic. After the purchase of Sanyo by Panasonic, Panasonic announced plans to eliminate Sanyo as a brand for all current Sanyo consumer products.

    Dec 25, 2012 | Furniture

    1 Answer

    What are the disadvantages of electric massage chairs?

    Electric massage chairs have some disadvantages:
    • They are very expensive- cost at least $1,000, but usually much more.
    • They are very heavy, so they are quite difficult to move around.
    • Because it reduces blood pressure, it is not advised for people with low blood pressure to use these chairs.
    • Some chairs can only hold a certain amount of weight.
    • They are not as effective as getting a massage by a therapist.

    Sep 09, 2012 | Panasonic Furniture

    2 Answers

    What is an electric massage chair?

    An electric massage chair is a type of chair that gives you a massage (using internal electronic motors and gears) while you sit in it. They are usually made of high quality materials and really expensive (cost thousands of dollars).

    Sep 09, 2012 | Furniture

    1 Answer

    Massage starts then stops after 10 seconds

    I suggest that you contact Panasonic directly and ask them how you could fix this. Also, you can get in touch with the store you got it from and possibly ask for a new massage chair.
    Here's Panasonic contact page:

    Aug 29, 2012 | Panasonic Real Pro Ultra Massage Chair...

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