Question about Kenmore 3.2 cu. ft. Plus Top Load Washer

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Won't go into spin cycle

Have a Kenmore Super Capacity 3.5 front loading washer. The machine simply will not go into spin cycle. It goes thru all the cycles and turns the clothes as it washes but will not spin. I opened the back of the machine and the belt is intact and the wheel turns fine. It makes a noise as if it is trying to engage when it goes into the spin cycle but will not. Any suggestions would be appreciated. I have no manual and could really use some suggestions.

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It appears your drive coupling/belt or timer itself has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 12, 2010

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