I had broadband/dsl installed on my desktop pc. But I cannot connect to the internet, it keeps saying there is limited or no connectivity. The cable company exchanged modems. They said it is something with my computer.
It's not recognizing my IP address is what they told me.
I have Windows Vista installed. What could cause this?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
SETTING UP A BROADBAND CONNECTION First you need to decide what type of broadband and Internet service you require and these are - 1. DSL that uses your existing telephone line. 2. Cable that uses a cable service and can include a cable TV service. 3. A wireless 3G network uses the mobile/cell phone network and can be separate or combine with your cell phone account. This type of Internet connection uses an USB wireless device shaped like an USB memory stick. Note - Combined services generally offer discount pricing and may include a modem/wireless router.
If you use a wireless router with the DSL or Cable Internet service then your laptop with a wireless card can then connect to the Internet. You can also connect to a free WiFi hot spots like McDonalds, Star Bucks, the Airport etc. using the wireless card in your laptop. If you use the wireless 3G wireless broadband service, then you can access the Internet anywhere where your ISP has 3G wireless coverage. You need to check the service coverage area where you need Internet service. Once you decide what type of broadband your require, then you need to check with the various Internet Service providers to see if they can offer and the cost of the various plans. Note the download limits and the associated additional costs if you exceed the monthly download limits. Once you sign up with a Internet Service provider, their documentation will include setting up instructions and/or installation CD.
To connect to the Internet, certain hardware and services are needed, which are listed below. Without any one of these items, connection to the Internet is not possible.
Broadband Internet Service (also known as Internet Service Providers or ISP) - Telephone companies (also known as DSL, which uses a telephone line) and cable TV companies usually offer Internet service.
Broadband Modem - Normally, a broadband modem can be rented or purchased from the ISP.
Computer with a Network Adapter - This is usually a device located inside the computer.
Broadband Router - A router is used to connect all of your computers to the network (but is not needed for a single computer). The router also provides a way to connect to the Internet through the Broadband Modem.
the dsl connection is your broadband signal. check the router box. if the dsl light is off or flashing on the front, the setup will not work. this light needs to be solid. remove all devices from telephone sockets in your house, connect just one filter and your new router to it. check the dsl signal, if the light is solid green. the problem is with the physical setup in your house. If the dsl light still flashes contact your isp or broadband supplier.
Currently, the most common way to connect a desktop system to the internet, is by using the network jack to connect to a broadband cable modem or DSL modem. To do either you must have the service from either you cable provider or phone company (For DSL) and have the modem device for the service. Fees run $20 to $50 a month depending on speed you subscribe.
You connect the device to the system using a CAT5 network cable to a RJ45 (8 wire telephone type jack). Some Cable/DSL modems also have USB connection capability for the few systems these days that do not have a built in RJ45 connector To use them, you install the associated software, then connect the USB cable when prompted.
If you don't have Cable/DSL then dial up telephone modem is the next option, this requires a telephone modem that has an RJ11c telephone cord jack connection, most current computers only have a telephone modem as an option, but they can still be bought for around $20 and you will require a dial up internet service (Few remain, one is Netzero in the USA)
You will need a LAN network card in your laptop, it may already have a LAN port connection on the laptop.
First you need to decide what type of broadband connection your require DSL (it uses your phone line) or a cable connection.
You need to signup to an Internet Service Provider in your area that can provide a DSL or cable connection. Select a broadband plan that suits your requirements, be aware that some ISP will charge additional fees for exceeding your monthly download limit.
The ISP may also include a DSL or cable modem with their broadband plan.
The ISP will supply a setup CD to install and setup your broadband connection.
Since youre setting up a DSL connection choose Set up broadband connection > PPPoE. You will need the username and password you were given to this account (contact customer service at your ISP for this info). Enter the info and have it remember the password. Click connect. Once Vista finds the connection, it will ask you to choose a network type (Home, Work, or Public). Select the type and enjoy. If the connection fails, recheck your username and password entries.
Have you tried turning off your internet connection (i.e. cable modem, dsl modem, fios modem) and your router and pc's. Then after about 5 minutes turn on the cable/dsl/fios modem, wait 1 minute, turn on router, wait 1 minute, turn on a pc. Try surfing
if you have a broadband connection you could try using the USB cable that came with the modem to access the internet as Windows will automatically detect the USB device. So you will still have internet connection until you download the drivers for your network adapter then swap the cable to the network cable and then all your drivers should be intact.