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Door Wont Open

I had a load on, when it had finished i could not open the door. It had END on the screen like normal but i cant get into the washing machine to get out the towels. Model is LG WD-1049C.

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  • Anonymous Feb 22, 2009

    i have exactly the same problem LG 1049c front loader washing machine. No error code but door won't open.

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  • 15,935 Answers

This advice is for front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


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Posted on Sep 12, 2010

  • Scott McIntyre
    Scott McIntyre Apr 04, 2012

    Our front loader is that Model too ( LG WD-1049C ) but it doesn't have the pull tab, so you can just grab a putty knife or thin egg flip and slide in where the latch is on the right hand side of the door and with a gentle push on the latch the door just pops open..

    It has broken a retainer in the handle so it won't work but is a cheap part to buy, but with the putty knife you can still use the washing machine...

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