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Can't open up mailmate staples shredder to unjam

Can't unjam can't find screws

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Disassemble it enough top expose the shredding mechanism, then remove all material that is jamming it.

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Having the same Problem!

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Shredder refused to power on. No light... nothing.
So, i dismantled it according to previous postings and inspected visually everything. Nothing had heated, all solderings were OK on the boards. Did few checks on the interlock drawer switch with an ohmeter: tested OK. I removed the 2 screws holding the little board where the power on switch is mounted. Ohmeter said no action across switch prongs when i push the button. I drowned the button with tape head cleaner and activated the button a hundred times. After it dried, i repeated the operation.
It cured the problem. I Dont think these kind of switches can be found... cheap stuff.
Had some problem finding a 10 inches phillips screwdriver to open the case... Electronic store had one...brand is Xcelite.
....have fun challenging those China made gizmos !

Sep 27, 2011 | Staples SPLXC200D Shredder

1 Answer

Staples Mailmate Shredder do not get powered on.

Hi there,

First of all you try plunging them in to other power board, check the cable and the plug (check if the cable or plug not getting shorted), make sure the circuit breaker for the shredder outlet is on.
tell me is there any humming noise? or any sign of power getting in to it?

Please post back further comments for more information...


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All shredders shut down within afew seconds if they do not detect paper inserted. Safety feature.

Jul 22, 2009 | Office Equipment & Supplies

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No power to Staples mailmate

There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.

Jun 24, 2009 | Office Equipment & Supplies

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Mailmate by staples shredder won't turn on

I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.

Oct 25, 2008 | Office Equipment & Supplies

1 Answer

My mailmate shredder from Staples has jammed and I can't figure out how to unjam it.

unfortunately you will have to do it by hand!!!!!!!!

unplug, get a flat head screwdriver, take off top and turn upside down. you will see a lot of sredded paper where the teeth are, you need to clear all of that.
it may also be that you have a stale or something of that nature blocking the teeth.
Also do a reverse, I did one over the weekend and had to do it several times while cleaning it out, very messy so make sure you do it somewhere that you can easily clean up, also don't forget you are supposed to use a special lube paper once in a while. (Office Depot,/Max/Staples

Aug 24, 2008 | Office Equipment & Supplies

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