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Error 5100 Hi Guys, I have a cannon mx700. I had a paper jam which I removed.. badly as it tore in pieces. The printer then printed a few pages but now eternally reads error 5100.. please help

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  • scottdamion Jan 25, 2009

    Thanks.. I've taken it to the shop.. it was still under warranty by a week. They instructed me in was unfixable from my end.

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5100 = a carriage error
*** ALWAYS DISCONNECT POWER FROM WALL BEFORE WORKING ON MACHINE***

Check the timing strip for contamination(plastic strip about 1/4" in width). The unit is not homing, check for obstructions.
Clean the inside, check your ink cartridges and make sure they are properly installed ( if not they may stop the carriage from moving properly) and then turn off and back on.

Posted on Jan 24, 2009

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I have Cannon MX 700 printer. I cannot print due to the error 5100. What can I do to fix my printer? Thank you very much!


Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 28, 2010 | Canon MX700 Office All-In-One InkJet...

1 Answer

Can not print to my Canon MX700 printer. Error Code 5100 keeps coming up, have turned on and off several times


Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 26, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Canon mx700 error code 5100 - printhead seems to be jammed to the right following power cut - nothing to do with computer. Have switched machine off and unplugged it from mains, but will still not work...


Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 13, 2010 | Canon MX700 Office All-In-One InkJet...

3 Answers

On printer screen it is showing Error 6A00 and error code. Whats does this mean and how can I fix it


In my IP 3000 during a print suddenly on the 3rd page, a big "crunch" sound. Paper was jammed - error 5100 or smthg, and managed to remove the paper... but then error 6A00 came up. I found this post and was saved. Manually moved the print head left and right, turned the printer on/off. Still the same error. Then I noticed a piece of torn paper lodged inside. Removed that, got inky fingers, and finally got printer in working condition.
Try to clean any foreign object inside.May be it can help you.

Sep 10, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannon MX700 Output is blurred


You will have to replace the print heads on this printer. They most probably got damaged when you pulled out the paper jam.

Aug 12, 2009 | Printers & Copiers

1 Answer

I have a Canon MX700 printer. I had a "business card paper" jam. Since the paper is perforated for business cards, it wasn't fun removing all the pieces. I finally removed the back panel & was able to...


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Feb 18, 2009 | Canon MX700 Office All-In-One InkJet...

1 Answer

Printer error code 5100 I had a business card paper jam in my Canon MX700. I removed the back panel & was able to clear the obstruction, but I keep getting the Error code: 5100. I've tried turning the...


Hi You can Try

Same old Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Feb 16, 2009 | Canon MX700 Office All-In-One InkJet...

2 Answers

Error code 5100 shows onscreen and there are no comments in guidebook


move ink tank to right and turn of then turn on, found in another canon printer fix it.

Jan 28, 2008 | Canon PIXMA MX700 All-In-One InkJet...

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