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Fax machine rings when I call out using another phone connected to same line

The fax machine rings (once) when I call out using another phone connected to same line as the fax machine. Is there anyway to stop this?

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Re: Fax machine rings when I call out using another phone...

My phone does the same thing but only when it storms. Click website link. Maybe I should get one. I know it says for DSL noise but it also cuts down on cross connection noise.

Posted on Jul 02, 2007

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I have the fax connected to the phone line with a splitter which is also connected to my portable phone and answering machine. when the phone rings it goes to answering machine if not answered and then to...

The fax machine should have two places on the back where you can plug in a phone cord. One of these is the input: where the cord from the wall goes, and should have either "in" or a picture of a wall phone outlet next to it. The other is used as a line through the fax machine and should have a picture of a phone or "out" next to it. Ideally, you would plug the fax machine directly into the wall and then your phone/answering machine into the "out" plug on your fax machine.

When in auto mode, the fax machine will listen in on the line when the phone rings and if it detects a fax signal (all the whirring and beeping) it will pick up the phone and receive. If there is no signal, it will simply allow the signal to pass through to the phone and answering machine.

Jun 02, 2011 | HP 1010 Plain Paper Inkjet Fax

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Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...

Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)

TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

How do i connect my hp 1240 fax\printer to my computer

The fax must be connected directly to the wall phone jack. Connect any other phone line devices, such as a telephone or answering machine, to the phone jack on the back of the fax

The phone line cable used to connect the fax must be a two-conductor (wire) phone cable, like the one that shipped with the fax. The fax may fail to send or receive faxes if the phone cable has more than two conductors. To determine how many conductors the phone cable has, look at the end of the cable. Most phone cable connectors are clear and you can see the number of wires

The Rings to Answer setting determines how many times the line will ring before the fax answers. Follow the steps below to change the rings to answer setting.
  1. Press Setup , press 3 , and then press 3 again to access the Rings to Answer setting.
  2. Press the Right Arrow to scroll through the available settings. When the desired number of rings is shown in the display, press OK .

To receive faxes manually, follow the steps below.

  1. Answer the phone like you normally would a telephone call. If the incoming call is from a fax machine, you will hear beeps or fax tones.
  2. Press either Start Black or Start Color to begin receiving the fax.
  3. Hang up the phone.

Jan 15, 2011 | HP 1240 Plain Paper Inkjet Fax

1 Answer

We can not receive incoming faxes. The phone ring once and then clicks off. We can use the phone. We can fax outgoing. How can we receive incoming faxes?

The problem may be in your phone line.

Try another phone in place of the fax machine and call in. You may find another phone does the same thing. It's possible there is a high-resistance short on the line. At low voltages during outgoing calls this won't affect anything (or it might occasionally cause some noise). But when your phone rings there is around 100 volts present. When the phone starts to ring, the short causes the phone company's equipment to think you answered and the ringing stops, but since the machine hasn't picked up the call then disconnects. If you have the same problem with a different phone, you'll need to contact your telephone company. They can test the line to determine where the trouble is. If it's in their outside wiring (moisture in the line or other defects), they would be responsible for fixing it. If the problem is in your inside wiring they will probably charge to come out, so they can provide some troubleshooting tips.

If another phone rings in properly, there is something wrong in the fax machine's line connection circuitry. Then you'll need to see about having the machine serviced, or consider replacing it.

Dec 07, 2010 | HP 1040 Plain Paper Inkjet Fax

2 Answers

Not receiving any incoming faxes

Is the phone line working? Do you have any devices connected to the phone line that pick up before the fax machine? Make sure the machine has paper and is set to FAX or AUTO. Is there a Memory Full error? Clear the memory (Setup > Memory Clear then press Start/Enter. Use the left and right arrows to select the items to remove. Press Start/Enter twice (second time to confirm the choice). Repeat until all memory is cleared that you wish to clear. Then press Stop to exit.)

If you are using the ANS/FAX mode and have an answering machine connected to the extension port, disconnect the anwering machine and switch to FAX or AUTO. Check if the machine receives faxes. Sometimes the extra device causes interference. Call the fax machine from a different phone number and see if you hear the fax tones.

Check that the Junk Fax barrier is off, if the incoming call is from a machine that is not listed in your speed dial database. If you have a distinctive ring, make sure that the Fax machine has learned the ring by pressing Setup go to DRPD. Choose Set and call the fax machine from another phone. The LCD will say Waiting Ring until it gets that call and then once the ring is learned will say END DRPD Setup

I hope these ideas help.

Cindy Wells
(If you have a phone company voice mail service, the faxes may end up stuck in that box. It depends on how many rings the fax is set to wait before picking up versus when the voice mail opens to take the call.)

Jul 16, 2010 | Samsung SF-515 Plain Paper Laser Fax

1 Answer

How do i set up fax to automaticely receive faxes after several rings

For a phone line dedicated only to the fax machine, the process is as follows:
  1. Press Menu/Set, 0, 1.
  2. You will see the Fax Receive window
  3. Use UP and DOWN arrows to change the setting to FAX ONLY
  4. Press Menu/Set.
  5. Press STOP/EXIT
Your fax machine will now answer every incoming call.
If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck!

Nov 11, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

My fax comes on when my phone rings

You need to purchase a cross-over cable to use on your fax machine. This cable will change line 2 to line 1 for the fax so it will pick up the line when line 2 rings and not line 1.

If you want to use a regular cable you'll have to have someone rewire the jack in the wall to swap line 1 and line 2, then just plug the fax machine into this jack.

Dec 23, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

To recieve fax on brother

Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Can I use this fax on a telephone line together with a GE 2.4 GHz Cordless Telephone (Model 27992B)? Will it be possible to recive messages and faxes when no one is at home? Remark: The answering machine...

sure u can: Installation with an answering machine and/or extension telephone: 1. Remove the seal covering the TEL. SET jack on the rear of the fax. Connect an extension telephone or answering machine to the TEL. SET jack. 2. If desired, connect an extension phone to the answering machine. from the user Fax guide: If desired,you can also connect an answering machine or an extension telephone to your fax. ¨ Connecting an answering machine to the fax will allow you to receive both voice and fax messages on the same line while you are out. For details on using this feature, see Chapter 7. (Note: Do not connect an answering machine to your fax if you will be using the distinctive ring feature described in Chapter 2.) ¨ You can connect an extension phone to the fax to make and receive calls like any other extension phone on your line.

Oct 09, 2005 | Sharp UX 510 Plain Paper Thermal transfer...

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