Question about Office Equipment & Supplies
Problem 1 is most likely a problem with the primary corona unit... The grid wire is arching to some part of the unit - it code also be that the post wire are strung to loose and the corona wires are bouncing and arching. It sounds like there is something wrong with the corona unit. Have them change the 2 post wires and make sure the grid is clean and that none of the wires are crossed.
Problem 2 A E0002 is a fixing error code. It means that the fuser is not heatting up in time or that is not turning "ON". Most likely you can clear it in service mode, but if that dose not work it could be a blown thirmister or thermal fuse or the fixing lamps or all 3. If it can be reset, the problem may be a power problem from the outlet. Good Luck......
Posted on Jan 22, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 07, 2015 | Canon imageRUNNER 6000 Copier
The fixing film unit is faulty. The main thermistor has an open circuit. The fixing heater has an open circuit. The main power supply PCB is faulty. The DC controller PCB is faulty.
Caution To reset the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR
Secondly Irfan, keep in mind, if you changed out the fixing film inside the fuser unit, then more than likely you did not reassemble the fuser unit while making sure the sensors were "EXACTLY" the required depth from the fixing unit.
When those sensors are even SLIGHTLY off, it will code out because they cannot read the temperature correctly when they are too close or too far away.
And when I say they have a very STRICT tolerance, I mean you actually need to get a depth gauge and check to ensure they are perfect.
I'm a copier technician, and quite honestly I rarely do a rebuild on Canon fuser units because they are so strict on these sensors.
I can also recommend a GREAT company that does nothing but rebuilds for fuser units. And they specialize in Canon models!
I'm not sure if they deal with the general public, or just dealers, but you can certainly call them and find out. They are called "Fusion Image Technology - Their website is www.fusionimagetech.com - Hope that helps.
Aug 24, 2014 | Office Equipment & Supplies
May 26, 2014 | HP LaserJet 1600 Printer
Jan 08, 2012 | 2001 Ford Ka
Jul 13, 2011 | Canon imageRUNNER 6000 Copier
Apr 23, 2010 | Canon imageRUNNER 3300 All-In-One Laser...
Feb 16, 2010 | Canon Office Equipment & Supplies
Jan 21, 2009 | Canon iR5000-6000-L1 PS Ver 1.0
497 people viewed this question
Usually answered in minutes!