Question about Acer Extensa 4620 Notebook

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Acer crystal eye webcam

My lap is acer Extensa4220.my builtin cam is not working.i installed all the drivers in acer cd but when i click onthe desktop icon''acer crystal eye webcam'',it shows that ''camera not found''.when i check the properties in device manager it shows that the device is working properly,also i can see my videoimage in gmail chatting.but the camera is not working in yahoochat and as default in my laptop.once i formatted my system and installed all drivers the problem is still there.i am using vista.in the properties-security-objectname is shown as C:\Users\Public\Desktop\Acer Crystal Eye webcam.lnk .And when i follow this path i couldn't see Desktop inside the Public.so i copy paste the object name in searchbar,which again shows camera not found.pls help me in this matter

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It's always recommended that you restart your system after installing any kind of software . Did you do that ? If not , then you should do it . If that didn't work , then you should take your Extensa to the service , because it seems that camera is not wired . It's better to get it to an acer shop if you still have the guarantee.

Posted on Jan 22, 2010

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1 Answer

I have recently deleted my acer crystal eye web cam because it was not working, but now i don't know how to get it back and since i don't have it i cannot use video on skype either. i have tried...


insert acer cd driver at computer, then install acer crystal eye webcam from there

or you can download installer at
http://download.cnet.com/Acer-Crystal-Eye-Webcam/3000-2110_4-202548.html
after download double click the installer then follow the instruction until finish

Best of luck!

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I have an Acer crystal eye webcam and it says that it isn't installed even though it is part of the computer... how do I install it?


Please install the webcam drivers with the CD/DVD comes with Laptop when you buy.
If you dont have CD please download the drrivers from

http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2108_4-188685.html

if it is not working, please goto acer laptop site
http://www.acer.co.in/ac/en/IN/content/drivers
and select your laptop model and download the WEb cam DRIVER and install. It will work.

Please download the file amcap920.zip from http://www.download25.com/install/amcap.html and install the setup.exe. It will create "amcap" in programs. click the amcap. you can see the video from cam.
Hoep this helps

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1 Answer

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Hi,

Good day to you. In regards to your issue usually Acer Laptop users are facing problem with the Webcam Driver while migrating to Windows 7. While other devices work with the Windows 7 inbuilt drivers, the Acer Crystal Eye Web cam device needs an explicit Driver.

You can install this one to make your crystall eye webcam to work. This version works well with windows 7

Click the link to download:
http://www.techrena.net/downloads/Acer_Camera_Suyin_v.5.2.5.3_Win7x86x64.zip

> After download this file, just extract it to your computer using Winzip.
> Then install the driver
> Then restart your pc to finalize the installation

After that your acer crystall eye webcam should work. Hope this work for you in resolving your issue. Have a great day.

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