Question about Epson Office Equipment & Supplies
My printer isn't taking the new ink and showing up with the code 'E-02' I've turned it off and waiting etc. and re loaded the cartridge but I am unsure on what to do now
Posted by Anonymous on
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Posted on Jan 02, 2017
For all cartridge and ink problems, go to my site.
Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.
The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.
For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.
I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.
If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.
Happy trouble free printing
The INK Store (UK & Europe)
Posted on Jul 15, 2008
Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error massages like 6502 or other types of error message to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.
When error is indicated, turn power switch off so green light is extinguished.
First hold down resume button and then hold down power button so both are held down at same time
When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.
Then press resume button four times, power button should be released before doing this.
Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.
Incidentally, you may find that if the chips had previously been disabled, the low ink warnings are showing again and they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be useful if you need some warranty work done on your
printer after the chips had been disabled.
Posted on Jun 10, 2009
Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left.
I use reusable cartridges from http://www.ccs-digital.com They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.
Posted on Jul 07, 2009
f you have
just installed a new cartridge and you still see an ink related error
message, the cartridge may be incorrectly installed. Follow these steps
to make sure the cartridges are correctly installed:
Never attempt to open the cartridge cover when the print head is moving. Wait until the cartridges have moved to the replacement position.
If a cartridge is properly seated already, you may not hear a click.
Never turn off the Stylus CX while the Charging Ink message is displayed or you'll waste ink.
Posted on Aug 26, 2009
Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.
Posted on Oct 25, 2010
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