Question about Gateway 6010GZ PC Notebook

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None of my uSB ports work. they light up a mouse but it will not work

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  • 202 Answers

It is the problem of hardware
take your laptop to the nearest service center.

Posted on Jan 21, 2009

  • yashan.co.in Jan 21, 2009

    before to service center

    change the mouse and check usb port again

    with pendrive,usb bluethooth.

    some times hid(human interface devices) creating problem in xp or vista. For that reinstall os( oprating system)

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Ok i have this mouse that does not work when i plug it into the usb port. the mouse dosent light up or any thing... what do i do?


First thing to do is to determine which one is at fault : is it the mouse, or the other way around?
Here's how :
  • Try another (known working) USB port
  • Try the mouse onto another known working computer
  • Try another known working mouse
  • Try another known working USB device (flash drive, etc) on USB port
Typically, the mouse needs replacement if it still does not work with another known good usb port or computer. If it's the other way around, then you may have USB port issues with your system.

Thank you for using Fixya.

Feb 20, 2011 | Computers & Internet

1 Answer

Doesn't work.....no laser light appears on the bottom of the mouse. Nothing happens when I hit the "connect" button.


It sounds like these is either a problem with the USB port on the motherboard or with the mouse itself.

Assuming that if a wireless mouse: the batteries are new, the device is actually turned on and the transmitter has been removed from the mouse and plugged into the the USB port and it still does not work, it should be tried on all the other USB ports of the computer. If none work, try on another computer.

This will help determine if the mouse or the computer is the problem. If the mouse does not work on other ports or on the other computer, a defective mouse is likely. If it does work in a different USB port of the original computer, the first USB port is suspect.

If it only works on a different computer, the problem my lie in the setup or BIOS page of the computer. Look for a setting for USB ports. Enable the ports if disabled, and try again. If still no luck, there is some other issue at the motherboard level. Unless fairly new and under warranty, it will probably not be worth trying to fix the problem, when a $20 USB expansion card could be purchased and installed to provide USB connectivity needed.

You could also try connecting a different USB device (if available) to test the USB port. A USB webcam, hard drive, mechanical mouse, etc. are all good choices to test the port. You should indicate or cover any ports that are found to be defective.

I hope this helped and good luck!

Nov 01, 2010 | Computers & Internet

1 Answer

Wireless Logitech mouse with NO connect button on it. Only buttons on it are Power and Reset (and one to open battery case). Cannot figure out how to connect to receiver. Was previously connected, but I...


Ok, try this in the steps ordered
1 remove the receiver from the USB port
2 remove the battery from the mouse
3 turn on the pc
4 after everything is loaded on the pc, plug the mouse receiver into the USB port
5 put the battery back in to the mouse and let it "find" the receiver.
If these steps don't work, try doing the steps and use a different USB port. If that doesn't work try a different battery in the mouse.
If none of this works and the receiver hasn't been bent (happens allot in laptops), then it sounds like your mouse took a dump.

Mar 18, 2010 | Logitech Cordless Mouse

1 Answer

Fairly new mouse (new batteries also)not working. Solid blue light when plugged into USB port but cursor will not move at all when click mouse buttons or scroll bar. Rebooting system nor unplugging USB...


First make sure your mouse is installed properly. Go to Device Manager and see if it lists the mouse and has no conflicts. Also, try a different USB port, especially if it doesn't show up. If your receiver and mouse have reset or connect buttons on them you'll need to push those also. try alternate batteries. if none of these suggestions can solve your problem you may be looking at a defective mouse.

Nov 05, 2009 | GE Optical Mini Wireless Mouse 98793

3 Answers

Mouse stops functioning, but continues to light up.


Plz Check Your Usb Cable

or Re install Usb 2.0 Driver

Enjoy

Aug 18, 2009 | Razer DeathAdder RZ01-00150100-R2M1

1 Answer

The receiver doesnt light up when pluged into the usb port


sound like the receiver is down try other usb ports to charge your ipod if it works well it is your new mouse receiver thats capoot

Apr 18, 2009 | Computers & Internet

1 Answer

My usb ports dont work


usb ports powered on but dont work
Compaq Laptop

Feb 09, 2009 | Micro Innovations PD7250LSR Wireless RF...

1 Answer

Ports not working


you press the reset button from the pc by the time you restart it everything will be working properly

Jun 02, 2008 | Dell Dimension 2400 PC Desktop

1 Answer

Microsoft Wireless Notebook Optical Mouse Not Connecting


I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.

Apr 28, 2008 | Microsoft Wireless Optical Notebook Mouse...

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