Question about Brother HL-2170W Laser Printer

2 Answers

Hl-2170w offline problem on windows vista - Brother HL-2170W Laser Printer

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I just realized what my problem was with this same situation..."Off line". Do the following:

1. Reset the printer to factory default settings: turn off, turn on holding down blue button; after all LEDs light-up release button; All LEDs with go out then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4. Here is the catch: MAKE sure to select the correct encryption code. I was selecting TKIP instead of AES and two things happened...1) the computer did not pick up the printer on the network scan, and 2) the printer will remain off-line.

Once i selected AES, the computer found the printer on the network and viola' no more problems.

I then added my wireless laptop: installed drivers only, the programs scanned and found the printer on the wireless network and that was it. Now both computers are wireless!

HOPE THIS HELPS!!!

Posted on Jan 25, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

I finally figured this out. Do the "cable" install. After it discovers the printer etc you will get to a screen during the driver part of the install that will ask you how to find the printer. The "recommended" list method is a deadend!  Instead, check the IP address option and input that.. You can get the IP address of the printer from the test page which should have already printed.(Its probably 192.168.2.3).  I run   XP and it solved the problem. I suspect its also the answer for Macs and Vista as well.
I have also had success by doing the "cable" install, then when its done, deleting the printer in Printers and Faxes, then doing a manual install (you still need the IP address).  I am using two computers to go to this printer and it flies. Great speed.

Posted on Jan 22, 2009

3 Suggested Answers

  • 5 Answers

SOURCE: Brother HL-2170W Laser Printer is 'offline" wpm

Is this the initial install? If so do this.. I finally figured this out. Do the "cable" install. After it discovers the printer etc you will get to a screen during the driver part of the install that will ask you how to find the printer. The "recommended" list method is a deadend!  Instead, check the IP address option and input that.. You can get the IP address of the printer from the test page which should have already printed.(Its probably 192.168.2.3).  I run   XP and it solved the problem. I suspect its also the answer for Macs and Vista as well.
I have also had success by doing the "cable" install, then when its done, deleting the printer in Printers and Faxes, then doing a manual install (you still need the IP address).  I am using two computers to go to this printer and it flies. Great speed.

Posted on Jan 22, 2009

  • 2 Answers

SOURCE: hl-2170w brother is offline

I just realized what my problem was with this same situation..."Off line". Do the following:

1. Reset the printer to factory default settings: turn off, turn on holding down blue button; after all LEDs light-up release button; All LEDs with go out then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4. Here is the catch: MAKE sure to select the correct encryption code. I was selecting TKIP instead of AES and two things happened...1) the computer did not pick up the printer on the network scan, and 2) the printer will remain off-line.

Once i selected AES, the computer found the printer on the network and viola' no more problems.

I then added my wireless laptop: installed drivers only, the programs scanned and found the printer on the wireless network and that was it. Now both computers are wireless!

HOPE THIS HELPS!!!

Posted on Jan 25, 2009

  • 2 Answers

SOURCE: why is HL 2170W printer saying it is offline. It

Go to the computer Control Panel, select Printers, right mouse click on the printer and choose Use Printer Online. See what happens.

Posted on Apr 04, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother HL 3075CW printer is offline and won't print


I am having the same issue. The printer works for a few days, and then the IP address for the printer changes and I cannot print anymore. Any idea as to how to solve that issue?

Oct 21, 2012 | Brother HL-2170W Laser Printer

2 Answers

Printer says "printer is currently


The printer is connected to the rest of your computer with connecting hardware. If the connecting hardware such as connecting cords or connecting pins are damaged or not secure, then printer would be offline. Users facing the printer offline issue are recommended to check the connecting hardware and if the connecting hardware is found damaged, they would have to be repaired to solve the issues.

Jan 24, 2011 | Brother HL-2170W Laser Printer

1 Answer

My printer is offline. How can I get it back online?0 It will not print anything. Everytime I send something to the printer it goes to pending.


Click Start > Go to Control Panel > Printers and faxes or Printers > Right click on the Printer > Select "Use Printer Online"

Oct 19, 2010 | Brother HL-2170W Laser Printer

1 Answer

Why is HL 2170W printer saying it is offline. It is wireless and I used Netgear


Go to the computer Control Panel, select Printers, right mouse click on the printer and choose Use Printer Online. See what happens.

Mar 16, 2010 | Brother HL-2170W Laser Printer

1 Answer

Lost cd-rom for brother HL-2170W. I need to connect a new laptop to the printer on my wireless network and can't figure out how to do it! It's running Windows XP Pro.


Download the updated firmware, drivers and software for you printer from here (select 'ALL' as Type, and then select your OS and language, to see all downloads available in one page):
Brother HL-2170W downloads Homepage

Also download the manual and guides for your printer:
Brother HL-2170W manuals

And make sure you also look through the FAQs and Troubleshooting under 'Initial Setup' and 'Software' sections:
Bother HL-2170W FAQs & troubleshooting

Sep 02, 2009 | Brother HL-2170W Laser Printer

1 Answer

Printer shows offline after installing correctly


make sure that the printer is turned on.
if you have the printer settings, you can check the configurations.
but if you have windows xp installed on your system, you can check the control panel, printers and faxes, then right click on the printer, you must set it as a default printer, and uncheck the use printer offline.

Hope this will help you solve your problem .
: )

Aug 09, 2009 | Brother HL-2170W Laser Printer

1 Answer

Hl-2170w brother is offline


I just realized what my problem was with this same situation..."Off line". Do the following:

1. Reset the printer to factory default settings: turn off, turn on holding down blue button; after all LEDs light-up release button; All LEDs with go out then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4. Here is the catch: MAKE sure to select the correct encryption code. I was selecting TKIP instead of AES and two things happened...1) the computer did not pick up the printer on the network scan, and 2) the printer will remain off-line.

Once i selected AES, the computer found the printer on the network and viola' no more problems.

I then added my wireless laptop: installed drivers only, the programs scanned and found the printer on the wireless network and that was it. Now both computers are wireless!

HOPE THIS HELPS!!!

Jan 21, 2009 | Brother HL-2170W Laser Printer

2 Answers

Brother HL-2170W Laser Printer is 'offline" wpm


I had the same issue and searched ALL over the net for a solution and was thinking about returning the printer until I found this. It works, ALL of my computers are up and running with no issues at all. Just follow these instructions and you should be up and running in no time.

http://welcome.solutions.brother.com/bsc/public_s/id/pdf_pub/faq/faq002519/wireless_wcable_hl2170w.pdf

Jan 04, 2009 | Brother HL-2170W Laser Printer

1 Answer

My brother laser printer 2170w is saying it's offline and I have no idea how to get it back online


just right click your printer icon in printer properties.it will pop out some options.in that options it will also pop out the offline option just click that offline option it will turn in to online option.if u find it hard just uninstall the printer drivers and reinstall it again from the printer driver installation cd.it will work properly.
thanks.

Dec 15, 2008 | Brother HL-2170W Laser Printer

1 Answer

OFFLINE


Here is the answer for Vista support on your printer from Brother:

http://www.brother.com/E-ftp/windowsvista/us.html

Does it print on the Windows XP computer just fine?

Jun 21, 2008 | Brother HL 5250DN Laser Printer

Not finding what you are looking for?
Brother HL-2170W Laser Printer Logo

2,871 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...