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The new ice maker should tell the dual water valve on rear of refrigerator to turn on if the tray makes a complete cycle. So the new ice maker is defective or the water valve on back is stuck open that leads up to the ice maker. Unplug the wires to the water control valve on back of the refrigerator and then turn the ice maker on. If the water continues to flow I recommend replacing the water valve. If the water stops coming to the ice maker I recommend returning the new ice maker. You only need to unplug the side of the water control valve leading to the ice make. I also recommend a pre-filter for the incoming water before the water control valve. Makes the water and ice better and keeps trash from damaging the water control valve. Let me know your results or if you need more assistance, Thanks, Sea Breeze
If there is a reset button on your ice maker try pushing it. Many ice makers have two holes for reset. A general rule of thumb is if the ice maker fingers are stopped in a slightly vertical position then your ice maker unit is working. If the fingers are stopped anywhere else then it needs some sort of attention or replaced. Make sure there is water, or ice in the ice maker tray, if not then the problem is with water supply.
Hello here is how to fix the problem, first you have to remove the ice bin then then press the freeze temp and power cool buttons for about 12 seconds until the display panel switches to the option mode and you hear a beep.
A number under "Frige temp" corresponds to the option number. Press the fridge temp. button to increase the number and the power cool button to increase the number and the power cool button to decrease the number. set the option number to 3
now you have to select the input data to control the water supply time. Press the freeze temp button to increase the value. Press the power freeze bottom to decrease the value. Choose the right amount of water supplied to the ice tray which should be to where the water level is even with the rib on the inside of the tray.
IT DOESNT MEAN YOU GETTIN WATER IN THE WATER DISPENSER THAT THE VALVE IS OK.MOST FRIDGES ARE FITTED WITH TWO VALVES.CHECK THAT THE ICE MAKER VALVE IS WORKING IF THATS OK YOU MIGHT HAVE A PROBLEM INTERNAL ON THE ICE MAKER BEST YOU GET A TECHNICIAN TO CHECK THAT.GOOD LUCK.MOHAMED
there is a micro switch in the ice maker motor module that shuts power off to the ice-maker water valve when the ice maker is full but i rarely see them go bad this is the easy way to deal with it pull the unit out unplug both the valves and turn the water on a sec if its running in the ice maker with the valves are unplugged then replace the valves if its not replace the ice-maker motor module