Question about HP Scanjet N6010 Photo Scanner

Open Question

HP Scanjet n6010 horizontal lines (not from dirty glass) appear after scanning.

There was no issue, then the next scan there was hundreds of microscopic horizontal lines (Green, red and blue if color scanning, black when scanning B&W). If the glass was dirty it would create vertical lines (but I cleaned the glass anyway). Also all of the lines appeared at once (Not a problem getting gradually worse).

Posted by on

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

BLACK LINES APPEAR WHILE SCANNING WITH hp SCANJET


mirrors underneath the glass are dirty or "fogged up" . Remove the glass if possible and clean the mirrors carefully with q-tips.

Dec 25, 2010 | HP ScanJet 2300C Flatbed Scanner

1 Answer

My scanned image has many thin coloured lines ruinning through it. It is not a dirty glass issue as the help page suggests


The mirrors in the optical system under the glass may be dirty or the lens near the CCD (charge coupled device) may also be dirty. This can happen over time. Dust gets in there and can cause this.

Dec 06, 2010 | HP ScanJet 3970 Flatbed Scanner

1 Answer

Re. HP ScanJet 3970 Flatbed Scanner Horizontal lines.\r\n When I scan, I get light coloured lines approx 2mm apart across the complete scan, which show up primarily on the dark colours. Different...


Hi! I had a same issue with another HP Scanner model. I was not able to repair, so I ask my company to buy a new one. I know that it can be repaired as ething can, but as I undertand this issue occur as the head of the reader is not scrolling in the glass as expected and it can be for differnt reasons or power supply is not work properly.
Have more success,
Sly

Nov 19, 2010 | HP ScanJet 3970 Flatbed USB 2.0 Color...

1 Answer

HP Scanjet N6010 Once documents are scanned a line appears on the scanned copy


The lines on a scanned document are typicaly caused by dirt on the scanning glass. To clean it use the following steps.

1. Unplug unit.
2. Open the fron access door from the top.
3. Clean both top and bottom **** glass that run the width of the scanner.

The glass can be cleaned with a lint free cloth and a mild glass cleaner.

Jul 21, 2010 | HP Scanjet N6010 Photo Scanner

1 Answer

Every time I scan lines appears either on document or pictures. I tried cleaning the glass but nothing happens.


Clean the **** glass with alcohol. The **** glass is the little glass that paper is scanned over when using a automatic document feeder.

Jun 18, 2010 | HP 5590 ScanJet Flatbed Scanner

1 Answer

A yellow line appears on all of my scans. How can solve this?


Check the glass of the scanner. It may have some stain over it.

Dec 13, 2008 | HP Scanjet 4470c Flatbed Scanner

1 Answer

The picture that i scan is not clear


My Canon Scanner says to clean the glass window with Alcohol, let dry, to get rid of the lines. I haven't tried it yet, but they list it as a Maintence procedure.

Aug 08, 2008 | HP Scanjet 4200c Flatbed Scanner

2 Answers

Horizontal Lines


This might be a hardware problem, but it could also be caused by an outdated (or corrupted) driver; you could uninstall the original driver, then download and install the newest version directly from HP here:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=446435&lc=en&jumpid=reg_R1002_USEN

If that link is broken, or doesn't work for you, use this one:

http://tinyurl.com/2n7lge

Also, I've copied the following information directly from the HP 4850 Scanjet user's manual:

If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. To gain access to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. The Help system provides information about the HP Scanjet 4800 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help.

Good luck with this; let us know what you learn...

Jan 26, 2008 | HP Scanjet 4850

Not finding what you are looking for?
HP Scanjet N6010 Photo Scanner Logo

Related Topics:

376 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...