Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
I was working with (easy hard lock) and than i lock my external hard drive
now i cant get access to my external hard drive
(the program said dont lock external hard drive but i did i didnt know that )
can someone help me please
SOURCE: i have programs within folders
If you are running Windows
Posted on Jan 09, 2011
I can help you with this. Follow these instructions--> Start-->Control Panel-->Administrative Tools-->Computer Management, under the Storage section select "Disk management". Locate the external harddrive, and then change the drive letter.
Select the external drive. Right click, and select "Change drive letters and paths"-->Highlight the driveletter to change-->Click the "Change" button-->From the drop-down list choose an unused drive letter, and hit Ok.
The external drive should be recognized and accessible at this point. Let me know if you have any other questions.
Thank You, Raph30
Posted on Jan 28, 2009
There is a number of data recovery solutions online. Just google it. I would recommend one that sends out a static sensitive bag for transportation. But the customer service rep you spoke with, is probably right. The actuator arm has probably locked up and is failing to move back and forth reading and writing to the platters. Good luck and i feel for you with it being your new born on the hard drive.
Posted on Mar 10, 2009
Tips for a great answer:
Figure out whether you need a hardware or software fix.
Look for grinding sounds from your drive or humming that starts or stops.
These are signs that the actuator arm and discs are no longer in alignment and your drive is timing out.
If it seems as though nothing is wrong with your hard drive, it's probably time for a software fix.
Run one of the many software fixes, if you think the problem is related to software.
These programs feature on-screen directions, making it easy for you to progress through them.
If this works, you don't need to fix a physical problem.
Remove the many tiny screws that holds the drive together.
Eventually, you'll get to the innards of your drive.
Be very careful not to bend or force a piece to go where it doesn't want to.
Determine if you've set things straight.
Look to see whether anything was loose inside your external hard drive.
If you have recently dropped it or traveled with it, it is possible that something came loose.
Also check that all the arms and platters are straight and do not appear bent in any way.
If they are bent, straighten them with your hands or pliers.
Put everything back together and check that everything in your external hard drive is working properly.
Try using the external hard drive on another computer.
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers right click to reinstall drivers
if you can see your usb but its not working ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
if it still cant be detected or If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error.
This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition.
Now I have seen cases where Malware can break the link of a Hard Drive.
So let's try a couple of steps.
Let's go back in to "Disk Management"
Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths"
Now try selecting a new Drive Letter.
This will restore the path if it has been broken.
There are also Data Recovery programs that might be very helpful to recover your important information.
Some addition links found on Google
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power
USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling
these can be purchased on Ebay cheap and easy to install
for roughly $9 or $10free postage
hope this helps
Oct 30, 2012 | Seagate Expansion 2TB USB 3.0 Desktop...
Jan 26, 2008 | SimpleTech SimpleDrive Portable USB 2.0...
Jan 09, 2011 | SimpleTech Pininfarina 80GB External USB...
Aug 11, 2010 | Western Digital My Book Essential Edition...
Jul 13, 2010 | Seagate FreeAgent Pro 500GB External USB...
Mar 24, 2009 | SimpleTech SimpleDrive Pininfarina 500GB...
Jan 21, 2009 | Western Digital My Book Essential Edition...
Dec 27, 2008 | Western Digital Passport WDXML800UE...
7,913 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: