Question about Copystar Cs-C3225

1 Answer

Copystar CS-C3225 color copier scanner. The Scan to Email quit working. It says Unable to find SMTP server. A Windows box and an iMac print to this. We updated the driver on the iMac for this and n

It says Unable to find SMTP server. A Windows box and an iMac print to this. We updated the driver on the iMac for this and now the Scan to Email does not work. A setting must have changed but don't know where to fix it. Please help.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Copystar Expert
  • 337 Answers

Updating a driver would not affect the mail server settings. could be a firewall issue but i doubt it. is the smtp server on your lan or are you using a hosted mail solution? the only things that matter there are the ip address of the smtp server, authentication, ssl (or not), port numbers, default from address, dns settings, and message size. the mail function is totally independent from you computers operation unless an on site server or workstation is hosting the smtp server.

Posted on Jan 30, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
flopez
  • 161 Answers

SOURCE: Won't print documents from computer! PLEASE HELP! ASAP!

You cannot use an IP number for more then one device. It is an unique identification number. On the PORT section uner the Windows driver, change the last three digits for the Copystar machine, do not change the other ones (keep in mind that it should be unique!). Then go to the copier and thorugh the user panel get into network settings and enter the COMPLETE IP number just typed in Windows. It should work.

Posted on Sep 17, 2007

  • 126 Answers

SOURCE: Copystar CS-1810

You need to run sim U163 to reset fixing heater problems. Press and hold stop, start, and left exposure key in that order. Release and press stop again. Use zoom keys to enter 163, press start. Exit the mode by entering 001 and start, or power off/on.

Posted on Jan 16, 2009

  • 990 Answers

SOURCE: COPYSTAR CS-1810

Hello sir; "AP" isn't a problem, just let it run for a little while, it will disappear.

Posted on Feb 19, 2009

  • 66 Answers

SOURCE: blank copy

this problem will only occur if the main charge is not working.
it will almost certainly be the whole main charge assembly but maybe the high voltage transformer (but that would be very uncommon)
please rate if this fixes your problem

Posted on Mar 21, 2009

krizanto81
  • 65 Answers

SOURCE: how to put an IP address on the CopyStar CS-1820 printer

putting an ip to 1820, just go to system menu, scroll down look for the network setting, you will find ip address, then fill it up.

Posted on Jun 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Guyscan you help me configure Scan to email from a Kyocera Copystar 250ci printer what settings will i look around to configure scan to gmail or other email clients


You need to find where to enter the settings for an smtp server. (simple mail transport protocol) Most internet service providers allow clients to use their smtp server. For instance, for Shaw in Canada to smtp server is mail.shaw.ca. Some will require authentication in which case you will need to have a valid account with that provider.

Jan 22, 2016 | Kyocera Office Equipment & Supplies

1 Answer

When trying to send a scan to email, it says it is unable to connect to the SMTP?


You have an incorrect setting in the configuration part of the machine. The SMTP setting is for your connection to your OUTGOING mail server. This may have the wrong address setting or the authentication is not configured properly or it may need to go out on a special port. Talk to someone familiar with your e-mail settings. All I can help you with is to tell you where to look.

Jul 19, 2011 | Kyocera COPYSTAR CS-2050 Printer

1 Answer

WorkCenter M118 it stop sending scan over email. Insted of sending it print the NDR with error E11202


Solution : Make Sure the SMTP (Mail) Server is an Open Relay Server or Uses POP-Before-SMTP Authentication The mail server being used must be an Open Relay server or use POP before SMTP authentication. If the mail server being used requires SMTP authentication, the scan to e-mail process will fail. The WorkCentre is unable to access the mail server when SMTP authentication is required. Contact your Internet Service Provider (ISP) or System Administrator for additional information.
NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.

Feb 24, 2011 | Xerox WorkCentre M118 Black and White...

1 Answer

I have a KM 4050 and when we scan it is giving a "send error 2101" Everything else is fine. We are able to print from our computers etc. so I know our connections are ok. Any suggestions?


The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.


The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

Feb 11, 2011 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Copystar CS-1820 Black and White Copier: need to scan a document to send as an attachment t...


You need to setup the email server setting through the command browser of the machine. open the explorer and type the ip address of the machine. under Email scanning setup the email server info and you will be fine.

May 17, 2010 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Code 2202


This means the Smtp server settings is wrong.

Jul 14, 2009 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Smtp could not be found


nothing to do with the scanner.. your email is not set up.. contact your internet provider to give you the outgoing and incoming servers for your email.

Robert

Jan 12, 2009 | Brother DCP 165C Compact Color Inkjet...

2 Answers

I have a Kyocera CS 1820 copier, scanner, fax machine and I can't figure out how to geet it to scan to pc. I have installed the drivers from the kyocera site and still no luck......


Make sure that you downloaded the correct drivers....Etc... (x64) vs (x86) also make sure you have the proper script # driver ... Etc... #5.1 vs #6. You will want to completely uninstall all the old drivers, shut down your computer --- do not just reboot, reinstall all the new drivers,and after your computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.

Dec 23, 2008 | Kyocera Copystar CS-1820 Black and White...

Not finding what you are looking for?
Copystar Cs-C3225 Logo

155 people viewed this question

Ask a Question

Usually answered in minutes!

Top Copystar Office Equipment & Supplies Experts

Kyocera HP Expert

Level 3 Expert

523 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Tammie Duggan
Tammie Duggan

Level 2 Expert

38 Answers

Are you a Copystar Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...