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How to format my wd passport0740 without loosing my pictures and documents

When i connect it to my lop top it recognized it but immediately it says to format it

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  • umagania
    umagania Jan 12, 2013

    it didn't work the disk check could not be performed because windows can't access the disk
    then i removed my drive and put it to drive G it told me its not accessible it say DATA ERROR [cyclic redundancy check
    then it says to format drive so i can used it

  • Brian Sullivan
    Brian Sullivan Jan 12, 2013

    The "Cyclic Redundancy Check" error is a Windows error message telling you there's a problem reading data you're trying to access. The root of this problem could either be a damaged storage device or a corrupt file. Click on the "Start" menu in the bottom left-hand corner and click "Run." Type in "cmd" and press "Enter" on your keyboard. This will open a black command prompt box.Type in "chkdsk /f" and press "Enter." If you receive a message saying the disk will be checked the next time the system starts, press "Y" and then "Enter."Restart your computer by closing the command prompt box and selecting "Shut Down" from the Start menu. Wait for the disk scan to reach 100 per cent. This may take awhile. When it completes, your drive errors may be fixed. Avoid future problems with this type of error by replacing the file that caused the problem. For example, if you got the error when using a text document, open the document and copy all the text (press "Ctrl" and "A" at the same time and then "Ctrl" and "C" at the same time). Create a new text document and paste the text in by pressing "Ctrl" and "V" simultaneously. Save the new file, and delete the old document.

  • umagania
    umagania Jan 13, 2013

    i did what you told me i typed "cmd" it did open a command prompt box when i typed "chkdsk/f" it said access denied as you do not have sufficient privileges. you have to invoke this utility running in elevated mode that's what it told me thanks for you trying to help i really appreciate it

  • Brian Sullivan
    Brian Sullivan Jan 13, 2013

    computers administrator ? You have to be the computers administrator to change any values on any hard drive on your computer.Click start control panel user accounts on the users tab click the name of the computer administrator you must have full control

  • umagania
    umagania Jan 14, 2013

    i am the computer adminisstrater and have full control i repeated the steps and still tells me access denied do not have suficient privilige it says i need to invoke this utility running in elevatyed mode

  • Brian Sullivan
    Brian Sullivan Jan 14, 2013

    which operating system ? sorry if its not your primary drive you might have to right click on this drive it could be E: or F: if its not your primary drive click start all programs windows explorer right click on your drive select properties tools check now tick in one box to automatically fix files

  • umagania
    umagania Jan 14, 2013

    the drive is local "G" so i right click on it select properties before i go to tool i checked the general on my drive t he little box is blue it says 0 bytes the other box says 0bytes also and capacity 0 bytes so i go to tools click on check now it says disk could not be performed because windows can't access the disk

  • Brian Sullivan
    Brian Sullivan Jan 14, 2013

    can you acces the drive in disk management ? click start control panel administative tools computer management disk management your drive might need a drive letter to be alocated if windows cant access it right click select new letter or something similar depending on your operating system



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Click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box I have found better results ticking the first box then reurn and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive also you might need to do this Click start click to open on my computer you should see your usb drive F: right click select properties there will be an array of options select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box then click permissions make sure you have full control in windows 7 Click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP
If you are running a Windows XP OS then you might be able to:
Click start right click on my computer select open
Right click the icon of your Flash Drive (It should be F: / E: or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.

Hope this helps

Posted on Jan 10, 2013


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