Question about Brother IntelliFax-2820 Laser Fax

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SF 2800/SF800 with Digital Answering System is locked or blocked

I get a dialling tone but am unable to dial this is an old machine

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  • Monica Johnson Jan 26, 2009

    The reply did not relate to the fax machine I have

  • RuiGodinho Jan 04, 2013

    i have the same problem on Samsung SF800

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I still have not been able to solve the problem.
I feel that this machine is totally out of date

Posted on Jan 24, 2009

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Posted on Jan 02, 2017

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1 Answer

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Hi make sure that you don't need a prefix number i.e. a 9 to dial a outside line. The best test is to plug a normal phone into the socket and call someone from that line. If the same problem is still there then it is a line problem if not check within the machine menu that under TTI or call settings that there is no prefix number installed. If there is set the machine so it doesn't need a prefix.

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If you have a BT line and use the 1571 answering facility , when you have a message waiting the dialling tone changes from a constant tone to a split tone. This is to let you know that you have one or more messages waiting.

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Once you have done this come out and try if this doesn't work then the control panel maybe faulty and you could take it apart and clean the number pad keys and make sure that the buttons move freely.

If they do cleanup and put back together and check machine if it still doesn't work then the panel will more than likely need replacing.

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