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Refrigerator quit working, power to compartment lights OK

Refrigerator suddenly water, no fan, no compressor, no temp control. Both compartment lights work when doors are open. Recycled power several times. Prior to stopping, vertical divider between freezer and cooler noticeably hot to the touch and freezer defrost coils occasionally glowed red. Could use some thoughts on troubleshooting.

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  • Refrigerators Master
  • 4,654 Answers

If this is an American model refrigerator I will need to know the model number to see what may be happening. Can you post the model number? Thanks Sea BreezeRefrigerator quit working, power to compartment li - 1_10_2013_2_30_52_am.jpg

Posted on Jan 10, 2013

  • 6 more comments 
  • Rob Hughes Jan 10, 2013

    SeaBreeze: GE Profile Artica PSC23 NGNA BB

  • John Tripp
    John Tripp Jan 10, 2013

    Thanks that was quick. Are you able to test some parts? This sounds like the=> Please unplug power and remove the motherboard cover on the back of your refrigerator. Take it out and look over both sided for burn marks. Not all mother boards will show burn marks and will still be the motherboard as the source of the problem. How old is your refrigerator?

  • Rob Hughes Jan 11, 2013

    Thanks. Done. Fridge is 10 years old. Condenser coils were pretty clogged with dust...vacuumed, cleaned...ordered new mother board and new fan motor. Will keep you posted on results.

  • John Tripp
    John Tripp Jan 11, 2013

    Great! You are juming on in there! Yes tell me how it goes. You have been doing some reading....JT

  • Rob Hughes Jan 16, 2013

    Parts arrived today. Motherboard was easy to install, though the supplier of this part had changed the location slightly of the left hand primary power connector, was a bit of a stretch, but not awful.

    Replacing the condenser fan was a bit more bothersome, but we got 'er done.

    Hooked up the power and the lights came on, the fan is purring, the compressor is compressing, the water spout is working, and the temp is coming down inside.

    So...great solution! I appreciate the helpful advice!

  • John Tripp
    John Tripp Jan 16, 2013

    Thank you for your rate! Was the condensor fan an issue that could have also damaged the board? Thanks John Tripp

  • Rob Hughes Jan 16, 2013

    JT: Not sure what degree the motor was a factor. Although, the motherboard did not show any burn marks, I did notice that the primary capacitors (there are two on this design) were swollen indicating an abnormal power draw from something. The extreme amount of dust on the condenser coil led me to an assumption of "guilt" that the condenser fan was probably working really hard and had probably exceeded its design limits. So...since I had the back off, and since I had cleaned the entire seemed like a prudent thing to do. Interestingly, swapping out the motor turned out to be a bit of a bear and if I ever have to do it again, there are some tricks I could possibly pass on! Checked the fridge this morning...temp is stable at 37F in the fridge and 0F in the freezer...almost like having a new refrigerator!

  • John Tripp
    John Tripp Jan 17, 2013

    Reason I asked was sometimes fan motors cause the motherboard failures. In your case I do believe a surge caused the capacitors to swell. Ten years for a Artica/Profile is a good long time unless you had repairs before. Anyway thanks again and good luck, John Tripp



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SOURCE: Refridgerator/Freezer stopped cooling

if the compressor was very hot to the touch, suspect you have a compressor fault

Posted on Oct 02, 2008

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SOURCE: refrigerator Compressor hot to touch & fridge/freezer not cooling

you need to do an amp draw with your meter,clamp the run wire on the compressor,you should get 2-5 amp reading,any higher means the compressor is going bad,also should be a locked rotor amp(LRA) reading on comp.-mike

Posted on Nov 04, 2008

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