Question about Heating & Cooling
Check out there wed site you should be able to down load a manual of try there tech line .
Posted on Jan 11, 2013
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Posted on Jan 02, 2017
There should be a set of metal cards attached inside the fireplace.
First you should read everything there.
I know you have to first light the pilot light.
And then there should be a wall switch.
The problem I have currently is that it won't stay lit when the artificial logs are there.
Posted on Nov 23, 2008
did you put new batteries in both the remote and the remote sensor box . if so you will need a new remote you can buy for about 100 bucks it includes the remote and remote sensor, its not hard to install . any gas log supplier can assist you
Posted on Dec 04, 2009
Sometimes when you turn a gas heater off for some time, if the source tank has been turned off, the line will bleed the propane and the line will contain mostly air. This is especially true if the supply line is long. In order to light the pilot, you will have to hold the pilot lighting button down for a while (a full minute or longer, depending on the size and length of the supply line) before pure propane arrives at the pilot light jet. You should keep a lighted lighter at the jet so that when the gas arrives, the lighter will light it. After the pilot lights, you will have to keep the button pressed long enough for the thermocouple to get hot enough to set the pilot to stay on. When it is hot enough, you should be able to release the pressed lighting button and the pilot should stay on. If it does, you should be able to light the heater. If the pilot jet never lights, gas is not getting to the regulator. If the pilot will not stay lit after a period of time waiting for it to heat the thermocouple, the thermocouple or the regulator may be bad and need replacement. :-)
Posted on Jan 03, 2010
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