You can check following information:
-Hardware version
-Firmware version or update it
-Settings that you are trying to modify
-Is your wireless disabled?
If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/
bingo, updated the firmware and its now saving the virtual ports....thank you...sometimes I get so focused I miss the obvious
welcome :))
I'm a bit confused, I got an email from fixya saying I should click yes if fixed and no if not....and its suppose to be under the solution. I dont see a yes or no....any suggestions?
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Go to BIOS, find option 'Data Execution Prevention', and enable it. Moreover, enable option called 'Virtualization Technology (VT)' feature, in a case; you are trying to install Windows 8 from virtualization software like oracle or VMWare.
How to enable above option
To enter in BIOS, restart computer and on very first screen find a message like this:
'DEL to enter setup'
'Press Esc to Enter Setup'
'BIOS Configuration: F2'
'F10 to Enter Setup'
Carefully find any message on your screen and press respective key to enter in BIOS.
Once you enter in BIOS setting, go to Advanced Options and select Processor then No Execute Memory Protection, if not, then Security > Options and Select Execute Disable. Change this to 'Enable' or 'On'.
Save changes and Exit Bios Setting if you perform Windows 8 installation in a new PC, otherwise move on to next step
Enable Virtualization Technology (VT) feature
Go to BIOS setting by following above-mentioned steps. Go to Performance options. Change the Virtualization feature to 'Enable' or 'On'. Save changes and Exit BIOS setup. Proceed to next step if your system supports the security feature. This is how you can solve the issue.
To determine whether your PC supports hardware virtualization:
Step 1. Does my PC have a CPU with support for hardware virtualization?
Download and run the Hardware-Assisted Virtualization Detection Tool
If you receive the message This computer does not have hardware-assisted virtualization, your computer does not meet the hardware requirement for Windows Virtual PC, but you can still use Windows 7 XP Mode by running this hotfix. Be aware that XP Mode will run much better if hardware-assisted virtualization can be enabled.
If you receive the message Hardware-assisted virtualization is not enabled on this computer, go on to Step 2 below.
If you receive the message This computer is configured with hardware-assisted virtualization, download and install Windows Virtual PC and Windows XP Mode.
Step 2. Does my PC BIOS support hardware virtualization, and is it turned on?
Instructions to turn on hardware virtualization in your PC BIOS are specific to OEM models. It is important that after changing your BIOS settings the PC is completely shut down at the power switch before restarting so that the new BIOS settings can take place.
Examples for some models of some computer manufacturer's BIOS settings are below:
Sample instructions for your PC
Expand all
Dell systems
Depress the F12 key when boot menu text appears at startup
Select BIOS setup and depress the Enter key
Using the mouse, expand the Virtualization Support menu item by clicking on the plus to the left of Virtualization Support and select Virtualization
Check the Enable Intel Virtualization Technology checkbox
Click Apply
Click Exit
Fully shut down (power off), wait a few seconds, and restart your computer
HP systems
Depress Esc key when prompted at startup
Depress the F10 key to Configure BIOS
Scroll to System Configuration using the arrow keys
Select Virtualization Technology and depress the Enter key
Select Enabled and depress the Enter key
Depress the F10 key to save and exit
Select Yes and depress the Enter key
Fully shut down (power off), wait a few seconds, and restart your computer
Lenovo ThinkPad systems
Depress the blue ThinkVantage key when prompted at startup
Depress the F1 key to enter the BIOS setup utility
Using the arrow keys, scroll to Config and depress the Enter key
Scroll to CPU and depress the Enter key
Scroll to Intel Virtualization Technology and depress the Enter key
Select Enabled and depress the Enter key
Depress Enter key to continue
Depress F10 key to save and exit
Select Yes and depress the Enter key
Fully shut down (power off), wait a few seconds, and restart your computer
Acer
PCs capable of supporting Windows XP Mode have already been enabled and do not require additional configuration.
Asus
PCs capable of supporting Windows XP Mode have already been enabled and do not require additional configuration.
Samsung
PCs capable of supporting Windows XP Mode have already been enabled and do not require additional configuration.
Panasonic
Depress the F2 key when boot menu text appears at startup
Select Advanced menu in Setup Utility
Change "Intel Virtualization Technology" setting from Disable to Enable
Depress F10 to exit Setup Utility
Select Yes in confirmation menu
Depress Enter to exit confirmation menu.
Please note the instructions above may not work in all cases and consulting with your computer manufacturer may be necessary. Additionally, we expect hardware virtualization to become more available when Windows 7 is shipped, particularly in business-class PCs. For those PCs that come pre-installed with Windows XP Mode we recommend the computer manufacturer turn on hardware virtualization before shipping the PC.
Once you have confirmed your PC supports hardware virtualization
Download and install Windows Virtual PC and Windows XP Mode
hope this helps
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