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Since I'm unable to fax through the computer I'm using my HP J4680 All In One as a free standing fax machine. The directions that came with it stink. I enter that I want to fax in color and put the documents in the document feed on top face down. Then dial the fax number. They feed through then it tells me it faxed in B&W and gives me no confirmation. I am so disgusted with HP at this point I will NEVER buy another HP product and I will tell everyone I come in contact with how lousy the customer service is.

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Are you pressing the GREEN start button?

If you think HP's are junk, you wouldn't want to deal with the rest of the **** out there.

HP's business nowadays is to sell INK not printers.

IMHO, stick w/HP

Posted on Jan 24, 2009

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No fax log in my J4680 running Mac Snow Leopard 10.6.8. The manual says you can view the fax log for my J4680 AIO printer. It is nowhere on my drive. HP had me uninstall all HP software and reinstall. HP...


If you have reinstalled the software what to do is open up the hp utility which is located in the applications folder and then the Hewlett Packard folder from this application you can then choose under fax settings the fax logs button and this will show you the fax logs for the printer. Hope this helps. The link to the HP software is at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=uk&dlc=en&sw_lang=&product=3692888#N201

Oct 29, 2011 | HP Officejet J4680 InkJet Printer

1 Answer

HELP ERROR 344 ON MY HP J4680 CANNOT SEND OR RECEIVE FAXES


Welcome to FixYa!

There are 4 reasons for Error 344 to occur when sending or receiving afax.
1. The remote machine failed to respond to a fax command from the local machinebecause the connection was interrupted. These errors can occur if the phonelines in the area to be faxed are old or there is noise (static on the phoneline). Other reasons can include power outages and other power-relatedproblems.

2. The call-waiting service can cause this error. The click, heard for anincoming call, is actually a momentary disconnect of the line.

3. The remote user pressed the Stop key while the reception was in progress.

4. Under rare conditions, incompatibility between the two machines might causethe remote machine to abandon the call.
Solution 1
Try to send a fax at a different time when telephone line conditions haveimproved.

Souliton 2
Try sending at a lower transmission speed.

Keep me posted and thank you for using FixYa!
Jas247

Mar 08, 2011 | HP J4680 Office Jet All-In-One Printer

1 Answer

How do I use the fax machine part of the unit?


This function works best using the computer based program, rather than the printer control panel. HP printers work poorly using plug and play. If that is what you did, I suggest removing the printer, got to HP.com, and download the latest install software (free), and follow those directions exactly.
If this printer is a networked printer, you need to do the same for each machine. The printer works best as a stand alone, unhosted, network printer.

Oct 23, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't get my HP j4680 to Fax or Scan. I have spent many hours today trying to set up thi HP All in One. I finally have the printer working on my wireless network. When I tried to set up the fax, I got...


Hi Jelind

This is the first thing to do to clear all the printer history. Go to the bottom of the thread.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Unable-to-install-HP8500-drivers/m-p/17...

This is the second thing to do after you try to install and it tells you a section is missing from INF. There is probably a missing registery value for imaging device. It fixed my 309a issues. Great hardware-support a bit lacking.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00035977&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

sharpinjr

Apr 18, 2010 | HP LaserJet P3005 Printer

1 Answer

Got new hp elite m9402f computer but new hp fax doesnt answer


hi there,

initially you have to check and correct this few settings.

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the main tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following:


a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Hope this initial info helps you.

micromaster-

Jan 19, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

How to Fax


Dear sir,
you can download the complete User manual, from this site,it will help you use step by step use of your All -in-one printer:

http://www.generalmanual.com/down.php?link=aHR0cDovL2gxMDAzMi53d3cxLmhwLmNvbS9jdGcvTWFudWFsL2MwMTM2ODU3My5wZGY%3D

Be Happy Always

regards

Dec 10, 2008 | HP Hewlett Packard LaserJet 3000dn Printer

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