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Re: lid won't close
You have probably closed it by now :-) but when this happened to us we
found that if we opened the tool compartment on the lid, the main lid
then closed on the bag with a tiny bit of jiggling around. I don't know
why, but this worked.
You might have the vacuum bag in incorrectly. Pull your vacuum bag all the way out, and check the cardboard for arrows (as some bags are cut to go in one way, and one way only). If your vacuum has a cartridge that the vacuum bag goes into, make sure that this is seated completely, securely, and correctly. After you have checked all of this, seat your lid meaning make sure it is going to sit correctly on the housing, then as you are closing the lid, check the latch as it begins to close - making sure that the male and female portions are going to match up. You may have to give it a little pressure, but should not have to put enough pressure to break anything. Good luck.
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I've solved the problem! I had exactly the same problem, with dust being sucked up properly and then some blown out where the bag connects. The XL machine has a hinged plastic dock for the bag, which slides in the dock and you then close the hinge, there's a slight click and the velcro keeps it shut. The problem is that the plastic dock is not behind the ridge, but is in front. So when you start up the bag connection is pushed forward. So:
Undo zipper, open dock hinge and push it back squeezing the panel on the cloth bag. One side will go behind the ridge and you need to push it firmly, opening it a bit if you can. It will go behind that ridge all the way round. You'll see now that the dock is firmly in place, and can be hinged closed as you did before. But instead of the joint being loose, the bag is now tight.
Mine now works fine... thanks to fixya for encouraging me to fix it! I was close to binning the machine. But it sucks well, and I don't go for bagless... like my dirt packaged for disposal. And if you're a farmer, try farmideas.co.uk !!!!
It is actually simple when I tell you, Here we go...
First, open the lid and take the bag, and hepa filter out of the machine.
With a slot screwdriver, pry the hinges of the bag door out a little and take the bag door off.
You should see one screw holding the black black panel, remove that. When that is out, you can pull the black panel off. It will give a little resistance to you, do not be afraid of breaking it, it will come off.
Next you will see 4 or 5 screws down the holes there, remove all of them and the final remaining red piece will come off. When you pull this off, it will have both the cord rewinder and the motor assembly attached to it. It will be heavy becasue of the motor. Before you pull out the cord rewinder, just have a look at it closely and you may be able to just fix it without removing anything else.
Opened up case as follows:
- Open lid of bag chamber. Remove lid by gentry prising the hinge arms slightly further apart so the hing unclips from the body.
2 deeply recessed screws now accessible at rear edge of bag chamber - undo.
Prise out large button of on/off switch to reveal another screw - undo
Prise out large button of cable retract to reveal another screw - undo.
Cover now lifts off.
Inside I found the brake wheel had fallen out of its plastic bracket. The plastic bracket is hinged, and moved my pressing one end with the big button, which lifts the wheel away from the cable drum. Gently prised the bracket arms apart and put the brake wheel back in.
Solved it - but don't know why it happened, or whether it is likely to happen again.
Your supposed to take out the plastic part that holds the bag but the way this unit is designed the lid will not close unless everything is inthere correctly so just make sure evverything in inserted correctly and keep trying! DO you still have your bag holder?
I had a terrible time trying to install a bag, too! The hinged piece must be closed. Hook the cardboard backing on the opening and
line up the pieces sticking out on either side of the hinged piece with the openings in the cardboard on the back of the bag. It has two places where you're supposed to place your fingers and push until it pops. Neither my husband nor I could make it pop, so I just looked at the back of the hinged piece and saw a little clamp type thing cut out in the plastic. This has to hook onto the plastic piece that is connected to the vacuum cleaner. Just bend it out and hook it on, making sure that everything is lined up.
Depending on the filter you have, you need to check that the filter grid has been securely locked in at the back. Check that it "snaps" down and locks into place. Then check the position of the bag. If the bag is sitting on the rising bag lock slider then the hinged slider needs to be pushed down into the bin. Usually the lid will close and lock down if you remove the hose. Try this to see if it works. Then check to see that the bag is opened out where the hose usually goes - if the mouth of the bag (and this also includes the new HyClean range with the seals already built in) looks out of angle then it has slipped upwards. This usually happens if the bag hasn't been folded out properly and can take milliseconds to put right.
Then put the hose back in and lock into place.
Has this solution been Fixya? Please rate accordingly or msg again if you need more help.
First remove the bag and the filter, then open the top lid as far back as possible, and then push it a little further. It will make a horrible crunching noise as if it's broken, (which it isn't,) and will then lift free of the body. (If you're afraid to do this you can use a flat-head screwdriver to pry the tabs free by the hinges, but be gentle so you don't snap them.) Remove the screws from the front of the black assembly on the top, (where the on/off switch and power controls are located,) and lift it free. It may also make a horrible snapping sound, but it's ok. Then remove the five or so screws from the main body (in the colored plastic,) and flip the machine upside-down. You can then lift the bottom of the machine free and access the motor and cord reel from there. Reassembly is a reverse of this process, except when putting the main bag chamber lid back on you will need to use a screwdriver to gently hold the tabs out of the way when putting the hinges back on.
The "?" sign is usually indicating that there is no bag in the machine. On the Canadian models, there is a switch that the cardboard of the bag pushes on when the lid is closed. If this switch is not depressed, then the machine will not run. Again, on the Canadian models, there is a clear plastic "pin" extending out the bottom right corner of the bag compartment and is pressed in when the bag is installed and the lid closed. You should be able to press this in and start the machine with the main switch, just to test it.