Question about KitchenAid KHMS155L Microwave Oven
It's not possible to reset it. You have a failing membrane keypad, and the only solution is to replace the keypad.
Since you didn't post the full model number with suffix, I can't give you a step-by-step answer, but I should be able to cover it all for you.
On some models, you order just the keypad itself. I have uploaded a handy guide with pictures showing you what's typically involved.
On other models, you order the control panel frame assembly, which comes with a new keypad already mounted on it. This costs more, but it's much easier.
There is a YouTube video here showing how to remove a typical over the range control panel assembly in under 5 minutes.
Then carefully detach the membrane keypad strip:
Some connectors have a lock.
Then you remove your board (carefully since the display is made of glass) then place your board in the new frame.
You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jan 10, 2013
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Posted on Jan 02, 2017
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