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I cannot connect my new Samsung Galaxy Express to my wi-fi at home

The phone says "obtaining IP address" and "connecting". Then it says "network disabled. Poor connection". Our 2 computers and printer connect just fine and the router is only 20 feet away. It says signal strength is "very strong" and security is "WEP"

Posted by Anonymous on

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Posted on Jan 02, 2017

virtualhost
  • 2185 Answers

SOURCE: My Samsung Galaxy 3 -

Hi there,

To be able to find out the MAC address of your Samsung Galaxy phone, please do the steps below:

1. Press the Menu button, under the display on the left hand side.
2. A menu panel appears onscreen. Press Settings.
3. The phone's Settings menu appears. Press Wireless Controls.
4. From the Wi-Fi Controls Menu, press Wi-Fi Settings.
5. Press the Menu button (to the left under the display).
6. A menu pops up onscreen. Press Advanced.
7. The 12-character MAC address is listed in this menu.

There you go, you just have to add the MAC address where required in the appropriate place in the Wi-Fi router's configuration set up.

Please let me know if this helps you. Thank you for using FixYa.

Posted on Oct 13, 2010

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1 Answer

My question is what is the problem of my galaxy duos cant connect to a wifi?it always say obtaining ip address?pls..some give some advice


Without having more information, I would say that it is one of two things
1- you phone is not setup to use the Wi-Fi connection. meaning you don't have either the logon name and password or that the router does not have your phones mac address stored in it so that you can access the Wi-Fi

2 that usually means that while it can see the network it has no password to connect or to logon to the network. Your going to have to do some checking on your end to see what is going on with the router.

Mar 01, 2016 | Samsung Galaxy Cell Phones

Tip

How to set up internet on Samsung Jet


Ensure that you have the appropriate network key code needed to enable you to access a secure Wi-Fi network.


If you are connecting to a secure Wi-Fi network with MAC address restrictions, you will require pre-authorisation for the router. You will need to find your Samsung Jet's MAC (Media Access Control) address. This is a 12-character code which may be needed by the network controller to enable the phone to connect. See Getting the Samsung Jet's MAC address below.


You can get to the Wi-Fi application either via the main menu or using a homescreen Wi-Fi Widget.
  1. To get to the Wi-Fi application via the main menu, press the MENU button (either on the home screen or the hexagonal button beneath)
  2. In the main menu, swipe your finger sideways to go through the menu pages until you see the Wi-Fi icon. Press to select.
  3. The Wi-Fi application opens.
  4. Alternatively, to use the Wi-Fi Widget, from standby, press the home screen. The Widget toolbar opens up.
  5. Scroll down to find the Wi-Fi Widget icon. Press the Wi-Fi Widget. The Wi-Fi Widget will pop up on the main screen.
  6. Press the Wi-Fi Widget on the main part of the display to launch the Wi-Fi application. The Wi-Fi application opens.
  7. Once in the Wi-Fi screen, press the large Wi-Fi button in the middle of the screen to turn it on. Wi-Fi is activated and the button turns blue.
  8. Press SEARCH Nearby Wi-Fi access points (APs) will appear as small circles on the display, with their names next to them.
  9. Press the circle representing the Wi-Fi Netowrk you want to connect to. An options panel appears.
  10. You can press CONNECT to connect to the network or press ADD if you want to add it to a list of preferred networks for easy access later.
  11. You are taken into a settings menu for the Wi-Fi access point. If the Wi-Fi access point requires a network key code, scroll down to the Network Key panel. Press to select.
  12. The numberpad appears. Type in the network key code and press DONE. You are returned to the previous settings screen. Press SAVE
  13. A list of connections appears. Press the back arrow button
  14. If you initially pressed CONNECT, the phone will connect to the selected Wi-Fi network and a confirmation message will appear. The display now shows the new connection, illustrated by blue dots linking the circles onscreen (Figure 15).
  15. If you initially pressed ADD, you will be returned to the Wi-Fi screen. Press the circle representing the Wi-Fi network you want to connect to. A pop up panel appears.
  16. Press CONNECT. You will be connected and the connection illustrated onscreen.
Press the back button to return to the home screen.


  1. From the home screen press MENU to enter the main menu (Figure 1).
  2. In the main menu, press INTERNET
  3. Choose which browser option you want (Home, Enter URL, Bookmarks, etc.) (Figure 18) and press to select. If you press Home you will be taken to the pre-loaded home page.
  4. If required, use the numberpad to type in an URL or scroll a list to select bookmarks. When an URL is completed press GO. Alternatively press the bookmark you wish to access. You will taken to the web page requested.



  1. Activate Wi-Fi and press SEARCH, as before.
  2. When the Wi-Fi access point you want to connect to appears on the display (Figure 8), press it to select.
  3. A pop up options panel appears (Figure 9). Press DETAILS
  4. Details of the Wi-Fi access point appear onscreen.
  5. Scroll down by dragging your finger up the screen. Towards the bottom of the settings list, DEVICE MAC appears, with a string of 12 charactesr beneath (Figure 21). Each handset has an individual MAC address, and this panel will display your Samsung Jet's unique Mac address.
Make a note of the MAC address. You will need it if you want to use the Samsung Jet's Wi-Fi to access a secure Wi-Fi network using MAC address restrictions. This can be added into the wireless router settings access list.

on Apr 17, 2010 | Samsung Jet S8000 Cell Phone

1 Answer

Tell me how i resolve dns failed connection


ou can try these options. Please follow step by step instructions on your phone.
A. Reset Wi-Fi:
  1. Delete all the configured wireless connections.Settings-> Connectivity -> Wi-Fi -> Select Network
  2. Click on Forget
  3. Do this for all your connections
  4. Now Enable Wi-Fi again. And connect to router.
B. Using Static IP Address:
  1. Settings-> Connectivity -> Wi-Fi -> Select Network
  2. Make sure to disconnect the network if connected.
  3. Now open the network,
  4. Select Static IP
  5. Now you can assign IP Address
  6. Here are default ips (It may vary according to your router)
    IP : 192.168.0.2 or 192.168.1.2
    Subnet Mask : 255.255.255.0
    Default Gateway : 192.168.0.1 or 192.168.1.1
    DNS: any two of these =>
    • 4.2.2.5
    • 4.2.2.1
    • 208.67.222.222
    • 208.67.220.220
    • 8.8.8.8
    • 8.8.4.4
For screenshots visit http://www.samsungbadaapps.com/tips/dns-failed-error-on-wi-fi

Aug 12, 2014 | Samsung Wave 525 Cell Phone

1 Answer

Samsung Galaxy Express Problem


make sure you have the current drivers for your router.

Nov 22, 2013 | Samsung Cell Phones

1 Answer

When i connect my samsung galaxy express to wi-fi my computer's wi-fi stops working


Hello Ricardo.
How are You? I Guess you need to
1- Check your wi-fi router model.
2- Check your wi-fi settings.
also please check how many devices are connected to your wi-fi at same time. because some routers can only support upto 5 device. you can check this in the settings and also routers manual.

Please let me know, once you done with it.

Regards

Nov 22, 2013 | Samsung Cell Phones

1 Answer

My wifi stop working,i dont know why???


Solutions to Common Android WI-Fi ProblemsFriends of mine who use an Android come over to me usually with problems related to their devices' Wi-Fi connectivity. Moreover, it's not a single isolated issue. There are all kinds of them they bring up. I usually fix their problem after few troubleshoots but today while I was fixing a problem on my device, I realized that it could happen to any one - even to my readers on Guiding Tech. Hence we are going to discuss four of the most common Android Wi-Fi problems and see the probable causes and solutions to them.
Android Cannot Scan a Wi-Fi Network Reason
There may be two reasons as to why your Android cannot scan a network automatically. The first reason may be that the network you are trying to connect to could be Ad-Hoc in nature. As most of the Android phones are not configured to work on Ad-Hoc networks but on access points, they don't scan them.
The second reason may be that the Wi-Fi network you are trying to connect to might be hidden for security reasons.
Solution
By default, Android does not support Ad-Hoc Wi-Fi network but many developers patch the wpa_supplicant file on Android in order for them to work. If you do a quick Google search you will be able to find if there's a fix available for your device but the fix can only be performed on a rooted phone. Furthermore, don't forget to back up your original wpa_supplicant file if at all your phones goes into foreclose or boot loops.
ad55c1b5-6c69-4c6f-bbc4-42d71b214047.png
If the problem is with the hidden network, you can try to add the network manually. In Android Wi-Fi settings open menu and tap to add a network manually. You must enter the correct SSID and authentication type and password in order to connect to the network. If both the credentials are correct, the Android phone will be able to connect to the network.
Wi-Fi Keeps Disconnecting Frequently Reason
The most obvious reason for the problem may be with the Wi-Fi Sleep Policy which disconnects your Wi-Fi every time your Android goes to sleep to save your battery's juice.
Solution
To manage Wi-Fi Sleep Policy, open Advance Wi-Fi settings on Android and tap the option Keep Wi-Fi on during sleep. Here, check the option Always to enjoy an uninterrupted connectivity, but you will have to compensate it with your battery life.
75ca1d6c-6a65-4f45-a239-1e913ecb07bc.png
If you are using any third-party app to save your battery, check if it's controlling your Wi-Fi and other radio services and configure accordingly.
Obtaining IP Address Infinite Loop Reason
I don't know the exact reason behind this, but it might be a bug in Android. I have seen many people getting this problem, and it gets kind of annoying when the problem does not gets fixed even after restarting the device.
Solution
First of all, you must restart your Wi-Fi router and see if that helps. Many people say that resetting the phone to factory state works but that's not an appropriate solution. Wi-Fi Fixer is an amazing Android app that can help you here. The app resets your Wi-Fi system files (same as when you reinstall the Wi-Fi drivers in Windows, or you disable and enable the Wi-Fi adapter) and services and helps you to connect to the network and obtain the IP address.
4da43a9d-ad4d-469f-a536-203d16357cdd.png
Solutions to Common Android Wi-Fi Problems
Ads by Google
    wifi-router.pngFriends of mine who use an Android come over to me usually with problems related to their devices' Wi-Fi connectivity. Moreover, it's not a single isolated issue. There are all kinds of them they bring up.
    I usually fix their problem after few troubleshoots but today while I was fixing a problem on my device, I realized that it could happen to any one - even to my readers on Guiding Tech. Hence we are going to discuss four of the most common Android Wi-Fi problems and see the probable causes and solutions to them.
    Android Cannot Scan a Wi-Fi Network Reason
    There may be two reasons as to why your Android cannot scan a network automatically. The first reason may be that the network you are trying to connect to could be Ad-Hoc in nature. As most of the Android phones are not configured to work on Ad-Hoc networks but on access points, they don't scan them.
    The second reason may be that the Wi-Fi network you are trying to connect to might be hidden for security reasons.
    Solution
    By default, Android does not support Ad-Hoc Wi-Fi network but many developers patch the wpa_supplicant file on Android in order for them to work. If you do a quick Google search you will be able to find if there's a fix available for your device but the fix can only be performed on a rooted phone. Furthermore, don't forget to back up your original wpa_supplicant file if at all your phones goes into foreclose or boot loops.
    ad-network-manually.png If the problem is with the hidden network, you can try to add the network manually. In Android Wi-Fi settings open menu and tap to add a network manually. You must enter the correct SSID and authentication type and password in order to connect to the network. If both the credentials are correct, the Android phone will be able to connect to the network.
    Wi-Fi Keeps Disconnecting Frequently Reason
    The most obvious reason for the problem may be with the Wi-Fi Sleep Policy which disconnects your Wi-Fi every time your Android goes to sleep to save your battery's juice.
    Solution
    To manage Wi-Fi Sleep Policy, open Advance Wi-Fi settings on Android and tap the option Keep Wi-Fi on during sleep. Here, check the option Always to enjoy an uninterrupted connectivity, but you will have to compensate it with your battery life.
    Ads by Google advanced-settings.pngkeep-wifi-on.png If you are using any third-party app to save your battery, check if it's controlling your Wi-Fi and other radio services and configure accordingly.
    Obtaining IP Address Infinite Loop Reason
    I don't know the exact reason behind this, but it might be a bug in Android. I have seen many people getting this problem, and it gets kind of annoying when the problem does not gets fixed even after restarting the device.
    Solution
    First of all, you must restart your Wi-Fi router and see if that helps. Many people say that resetting the phone to factory state works but that's not an appropriate solution. Wi-Fi Fixer is an amazing Android app that can help you here. The app resets your Wi-Fi system files (same as when you reinstall the Wi-Fi drivers in Windows, or you disable and enable the Wi-Fi adapter) and services and helps you to connect to the network and obtain the IP address.
    wifi-fixer.png If you know the range of IP address the router is broadcasting, you may configure your Android to use static IP address while connecting to the network.
    Can't Connect to Internet using Wi-Fi Reasons
    There may be several reasons as to why you are not able to connect to the internet even when you are connected to the Wi-Fi. The reasons may be:
    • The router is not broadcasting internet services.
    • The IP address or the gateway is wrong.
    • Problem with the DNS settings.
    Solutions
    You may use another device to check if the router is actually broadcasting internet. Also you can configure the IP address, the gateway and DNS manually to connect as their might be problems with DHCP.
    Conclusion These are pretty much most of the Android problems one might encounter on his device and the probable solution one can try to fix the problem. I don't guarantee that you will fix the problem but it's a good start nonetheless. And most of the solutions should work actually.


Thanks .

Sep 03, 2013 | Cell Phones

1 Answer

Connected to wi-fi, but still says scanning and there is a lock on the signal.


that means the network you are connecting is secured. need the wireless security password from the router from which ur connecting.

Dec 23, 2012 | NetGear Computers & Internet

5 Answers

How to install broadband to android tablet pc?


Share 01 Feb
2011 How to configure IP address of wi-fi connection on a Android Phone (Samsung Galaxy Tab) Posted in: Gadgets Tagged Under: Android, Galaxy, Samsung, Tab 7 Comments samsung_galaxy_tab-small-1.png
By default Androids phones (including Samsung Galaxy Tab) are set to automatically configure IP address, Gateway, Netmask and DNS address of wi-fi network.
But if you want to manually assign IP address, Gateway, Netmask and DNS address of wi-fi, here is how you can do. Method below is described for Samsung Galaxy Tab, but it will work for all Android phones.
  1. On Home screen, press Menu key.
    1.png
  2. Tap Settings
    2.png
  3. Tap Wireless and network.
    3.png
  4. Tap Wi-Fi Settings.
    4.png
  5. Press Menu key again.
    5.png
  6. Tap Advanced.
    6.png
  7. Enable "Use Static IP".
    7.png
After you have enabled "Use Static IP", you will be able to manually assign and configure IP address, Gateway, Netmask and DNS address of wi-fi network.

Sep 23, 2011 | Android Apps

1 Answer

Samsung Galaxy GT-I9000 keeps trying to obtain ip address from home wifi but does not connect, but at work it connects to work wifi with no problems. Work is using a WEP encryption but my home is using WPA...


  • Go into settings
  • Wireless and settings
  • Wi-Fi settings
  • Click on the menu botton and select advanced
  • Select use static IP
  • IP address would be a random IP address from your wireless router
  • Gateway would be the gateway address from your wireless router
  • The netmask is your subnet mask address
  • The 2 DNS addresses are your Default Ip address from your own router and wireless switch
  • If you have issues copy the details from the Ipconfig /all command from Dos

Nov 25, 2010 | Samsung Galaxy S GTI9000 Smartphone

1 Answer

WIFI


connect to wifi using my blackberry curve 8520 1. Click icon Manage Connection
2. Check/click on Wi-Fi ON
3. Scroll down and see “Set Up Wi-Fi Network”, click Next
4. And now click Scan For Networks.
On this step BlackBerry will scan all of the Wi-Fi around you. Find the Wi-Fi that you want it and save if needed.
5. If you know the SSID network, you can Manually Add Network. And now click theBlackBerry menu and click Connect.
6. If you ask for password, fill it. Usually in free Wi-Fi hotspot there’s no password needed.
7. The next step is fill the name for the Wi-Fi connection to save on Wi-Fi profie or you can just click to Connect. Click Next to continue..
8. The Menu will be back to Manage Connection. Check the Wi-Fi Options to set the UP address is it using DHCP (on BlackBerry it will said “Automatically obtain IP address and DNS”) or using static IP address. If using DHCP you can browsing to Internet but you must change the setting at the browser on the Main Menu -> Options -> Advance Options -> Browser. Change the default browser configuration with the HotspotBrowser. Good luck to surf on the net!
9. But if it’s need manually fill the IP address. You can go to Wi-Fi Options, Hightlight Wi-Fi profile which you already save previously, click the BlackBerry Menu, Edit, Highlight the text “Automatically obtain IP Address and DNS”, click BlackBerry Menu, Change Option, fill the IP one by one (default is 0.0.0.0). And click Save. And don’t forget to change the browser by follow the step on number 8.
Happy surfing on the internet using Blackberry!! But do not forget turn-off the Wi-Fi to save the battery lifetime.

Mar 26, 2010 | RIM BlackBerry Curve 8520 Smartphone

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