Question about Samsung Refrigerators

Open Question

Samsung RSG5DURS compressor not starting

20-12-12 Unit was showing -20C Freezer and +3 Fridge but actually not cooling. When switched off,then back on, then showing +6 Freezer and +14 Fridge. Xmas shopping spoilt. 04-01-13 Samsung replace PCB and Inverter circuit boards,plus cable and connection unit to compressor (except for the Relay Protector item part number 4TM 319SFBYY-82 IFM8K written on existiong unit or possibly ends with BK190 as per Compressor still not starting. Claim to be unrepairable??? Internal wiring fault?? Unit is 3 years old, immaculate as new condition in appearance. My findings: When the unit is swithed on the compressor seems to trip a relay on the PCB therefore not allowing to start. Multi meter shows 240V power to compressor terminal connector at all 3 cables?? Compressor not to gound after multimeter test. The Relay Protector which is attached to the conection unit on the side of compressor possibly faulty? It rattles, multimeter shows closed circuit, has 2 wires attached,brown cable live 240 V. This unit does not connect to the common terminal of compressor at present, so not sure if this relay is complete or missing a bridge to the common terminal of the compressor? Anyone have any ideas? A wiring diagram would be very helpful if anyone has. Should I bridge the 2 wires from the relay to see if starts? Could the compressor be jammed, tripping the relay before starting? how can you check? Samsung only offer a partial refund towards the cost of replacent so I really need to fix this as it's now been almost 3 weeks without a fridge freezer, family of 5. Am hoping to get a replacment Relay Protector via the Samsung Technician to try. Anyone give any advice on above please Thanks Jeff

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 27 Answers

SOURCE: kenmore fridge start relay wiring

there is no need to shroten the lengths of the wires, u can directly connect it

Posted on Mar 10, 2009

  • 531 Answers

SOURCE: Refer will not get cold.

my advice to you call service

Posted on Apr 02, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Refrig won't cool on either freezer or refrig side. Confirmed manual settings & allowed 24 hrs for cooling. Is there a reset switch somewhere other than manual switches inside refrig?

check that the compressor is working by feeling for motor vibrations at the compressor, hot compressor unit or hot fins or back wall of the fridge
if there is not heat then the compressor is not working
call a technician as it could be a start/run capacitor failed or compressor seized
get a quote as some compressor replacements cost as much as a new fridge
check that the utility power is getting to the fridge/freezer

Jul 10, 2016 | Refrigerators

1 Answer

Freezer fine, fridge not cooling

This sounds like a small Freon leak. It could come from cleaning the coils, or movement by the compressor. A technician with a gas tester (locator) can find any small leaks and repair that section. The cost is not excessive and a new unit is over $1000, so consider the options.

Mar 10, 2014 | GE GTS22WCP Top Freezer Refrigerator

1 Answer

Fridge freezer probs

From the sound of it I would looking at the evaporator fan in the freezer. This is what circulates air and actually cools the refrigerator as well as the freezer

If you need further help, I’m available over the phone at

May 21, 2012 | Maytag Refrigerators

1 Answer

Samsung refrige error code OF OF

OF OF means the fridge is in Demo mode and the compressor is turned off; this mode is used in the store so the unit can be displayed with actually cooling. Press FREEZER and POWER FREEZE simultaneously until the OF OF message disappears to put the unit back into normal home operation.

Oct 03, 2011 | Samsung RSG257AARS (241 cu ft) Side by...

2 Answers

My Samsung Freezer isnt working but the fridge is fine

without checking equipment you can only assume things that may go wrong...1st..try fully defrosting complete unit,clean all vent/drain holes then switch back on and let unit do its thing for 24 hours.then check temperatures are minus 18-20c for freezer and plus 2-5c for fridge (approx)unless you have electrical meters to check, this is just about all you can do..

Feb 19, 2010 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Maytag Performa PTB2153GR making a clicking noise and food is thawing in freezer, fridge not staying cold

check no ice around pump unit. then try manual defrost hot water. clean filters/drain holes.dry as best you can then switch on.
use thermometer to check temp -20c in freezer

Feb 07, 2010 | Freezers

1 Answer

Fridge is not cool enough 12 degrees C. Freezer is -3 degrees

The cooling air outlet is clogged or blocked. Cool air is not entering the fridge section as indicated by the low temperature in the freezer section. It shows that the compressor is working fine and the system is good. If your unit has a brushless DC fan motor that circulates air to the fridge section, it may not be working properly or not working at all. You have to replace it.

Nov 08, 2009 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

202 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides