Question about HP LaserJet 3550 Printer
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Posted on Jan 02, 2017
SOURCE: Hp K80 printer
I had the same problem, and it seems to have corrected itself. I too, installed a new "45" black cartridge and got the message to remove and check color cartridge. After I removed it and cleaned it the message stayed on the display for about 5 minutes and then asked me to "align cartriges." After I aligned them I had no problems.
Posted on Jan 25, 2008
Bronze, hopefully this is a logical issue: Assuming you're on WinXP > Go to Start>Control Panels>Printers (and faxes).
Find the printer in question in the list (maybe there's only one or 2 listed) and 'Right-click' on the icon > go down to "Printing Preferences" (about second/third down the list).
In here you will be able to set the printers default settings. I'm not 100% familiar with HPs printing dialog, but there maybe a setting there for either 'Black & White' and 'Grayscale' (albeit it should be greyscale, anyway...) if you choose black and white your printing will not have any mid-tone, so if there's a choise, choose 'Grayscale'.
You can set other features here which will become the new default each time you go to print something - personally I set to 'Draft' or 'Fast Draft' mode by default, that way when I just print out rubbish, I am saving "lots" of ink and if I want something in good quality, I change it at time of printing.
Now, there are some programs and files that "remember" you last print settings, so if you've used a colour print setting previously, that file may still pring in colour, even though the new defaults are mono (black & white). So, print using the new defaults and save the file when finished. It's unlikely the case with OpenOffice, but, I don't know. We'll tackle that as we get to it.
So, if that has not cured the problem, please let me know.
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Posted on Feb 05, 2009
In this case, actually it is not the Black toner that got depleted.
Here the message being displayed indicate that one of the color Toner supply
need to be replaced as it got depleted and currently the printer is printing in
Black and white using the Black toner cartridge.
in this case, to troubleshoot these issues please try performing the following and check for the results.
* 1. Check for the level of the toner cartridges:
a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:
* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.
Here you can check for the supplies status in terms of the % remaining for each toner cartridges.
b) By checking the supplies status from the printer control panel display.
On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.
c) Print the supplies status page from the printer.
* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .
If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.
The part numbers of the consumables are as follows:
* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A
Posted on Oct 23, 2009
There is a 'low toner' override in the menu system, but if this has NOT been set already, a 'flag' will be set on the chip on the cartridges that are low/empty.
The printer needs to 'see' cartridges that are usable, i.e. NOT empty, in order to function.
It is possible to replace just the chips on the colour cartridges, but then any colour printing quality could be compromised of course, as the colours will be low/empty. You would then be able to use the printer as if it were a mono laser, just changing the black cartridge when needed
Posted on Apr 29, 2010
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