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LaserJet 2605dn Printer I can' print. Says "document printing" green light flashes but nothing ever prints. Tried to print a demo page, same thing happens.

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  • mike245 Jan 21, 2009

    I'm printing the demo test page directly from the printer and still does not print out it just hangs say printing demo page.

  • mike245 Jan 21, 2009

    I just bought all new cartridges today.

  • mike245 Jan 21, 2009

    I have printed a test page many times directly from the printer button without a pc connection. What problem would I be having if I can't even get the printer to print out a test page internally? It just hangs with a "printing document" on the printer led display the light flashes but nothing happens.

  • mike245 Jan 21, 2009

    XP and Mac

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13 Answers

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U have to do that just off your printer 10 min then try to print or chak the tonner has been empty so u need to refill it

Posted on Jan 21, 2009

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Take a clear the cache of un printed papers in the print er box and then try again.

Posted on Jan 21, 2009

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  • 54 Answers

Have you tried removing and reinstalling the cartridges? Also you should power-cycle the printer (turn off and on again).

You may want to check your print que and see if there is a print job that is stuck and preventing your other jobs from going out as this is a very common occurance.

to do this go to control panel, select printers and then double click on your printer, it should bring up a list of print jobs, go to the "printer" menu at the top and select cancel all documents and then try printing a new document.

Hope this helps let me know how it goes.

Posted on Jan 21, 2009

  • Justin Wolery Jan 21, 2009

    this may sound silly but if your printer is plugged into a surge protector or power bar you may see this issue occur. those devices restrict the amount of voltage needed for the printer to work right.

    try pluggin it directly into a wall.

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Make sure you have the software downloaded fully. Also make sure printer is set as fault. Sometimes a print can go in "que" for some reason. You have to cancel the print, and restart. Is this just recent and is it a new printer? Also you can go to Control Panel, then go to printers, right click and scroll down to properties. This will tell you if your computer is reading the printer correctly.
Please try these first and if by slight chance nothings change, get back to me. I have other solutions as well.

Posted on Jan 21, 2009

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  • Nate Stansfield
    Nate Stansfield Jan 21, 2009

    The printing runs into an error, and is unable to fully load into the
    print que. Meaning that the print job never really sets up right,. This is due to a conflict with the printers memory or controller board.



  • Nate Stansfield
    Nate Stansfield Jan 21, 2009

    You need to call a technician to come out and run a service diagnostics on the unit. It is most likely the control board.

  • Nate Stansfield
    Nate Stansfield Jan 23, 2009

    Follow this procedure to restore the printer to the factory defaults:




    1. Use the
      (Left arrow) or the
      (Right arrow) button to select Service
      , and then press
      (Select).




    2. Use the
      (Left arrow) or the
      (Right arrow) button to select Restore defaults
      , and then press
      (Select).


    3. The printer automatically restarts.

    May be bad reset chip.
    also the drum usually has to be replaced after a couple ink changes.



  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    Try resetting the machine with a toner CROM reset chip.

    Here is a manual for your printer;

    http://www.retrevo.com/support/HP-2605dn...


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If your device is under warranty you must send it back to replace some parts and their services

thank you for using fixya
CHARCOIS

Posted on Jan 21, 2009

  • Charris Suaybaguio
    Charris Suaybaguio Jan 27, 2009

    try also installing this to another computer and see the results.

    CHARCOIS


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  • 140 Answers

What operating system are you using? I can guide you through the settings.

Posted on Jan 21, 2009

  • David Robinson Jan 21, 2009

    Ok, let me guide you through the XP set ups.

    Go to the "Start" button, then click on the "Control Panel" icon.

    On the "Control Panel" page click on the "Printers and Other Hardware" icon.

    On the "Printers and Other Hardware" page below where it says "Pick a task" click on the green arrow next to "View installed printers or fax printers".

    Now on this page titled "Printers and Faxes" your printer you are trying to use should be listed and have a black check-mark next to it in the name category.

    If your printer is not listed then click on the "Add a printer" icon in the "Printer Tasks" side bar.

    If it is listed then click on the printer to highlight it in the list and the on the "Printer tasks" side bar click on "Set printer properties".

    A window will open that will have your printer name on top and several tabs on the page. Towards the bottom of the page you will see the "Print Test Page" button. Click on that first just to see what happens.

    Now since that didn't work click on the "Printing Preferences" button.

    Now you have a page that should have your printer name on top and several tabs on it.On the main tab check your settings. Media Type should be plain paper, Paper Source should be Auto Sheet Feeder. If you are unsure about the settings then click the "Defaults" button in the lower right corner of the page. I also click the box next to "Preview before printing" so I know if the program is actually responding to a print command.

    Ok, now click the "Apply" button in the lower right corner of the page and then click "Ok" to close that page.

    Now the "Printer Properties" page should be on top. Try the "Print Test Page" button again. Make sure you give it a minute sometimes it takes a while to "spool" the print job.

    If that doesn't work then we need to check the "Ports" tab on the Properties page.

    Click the "Ports" tab and check to see if there is a check-mark in the box next to "USB" Virtual printer port.Also there should be a check in the box next to :Enable bidirectional support".

    If those are checked then you need to go to the "Advanced" tab.

    On the advanced tab make sure there is a green dot in the circle next to "Always available". Then in the "Priority" box it needs to be the number 1. The "Driver needs to have the name of your printer in it. A green dot in the circle next to "Spool print documents so program .....", and next to "Start printing immediately".

    There should be a green check-mark next to "Print spooled documents first" and "Enable advanced printing features".

    Click on the "General" tab and print a test page.

    Now click "Apply" and then "Ok" to close.

    If it still doesn't work then restart your computer and try to print again.

    Let me know what happens there are still a couple of things we can do. Good luck.

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Do not rate yet. I need to know i you are on Vista, Xp or 98

Posted on Jan 21, 2009

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Here is a link to the HP repair tool,That will fix it automatically.Just click the top box and follow the steps,or select the bottom box for live HP help
http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx?&cc=us&lang=en

Posted on Jan 21, 2009

  • Randy Hough
    Randy Hough Jan 21, 2009

    Please use the fix utility provided by HP

    I sent the link earlier

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LEAVE PRINTER ON THEN,
1 remove ALL ink cartridges and close all covers
2 unplug power cord from back of printer
3 wait 4 minutes
4 plug power cord back in and wait for 10 minutes
5 when prompted install ink cartridges and wait a few minutes

click the setup button on the front of the printer scroll down to the tools menu and then run clean print head 3 times and last of all run align printer 1 time.

Posted on Jan 21, 2009

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  • 199 Answers

Reinstall the software and check out again its the software problem. Drivers, Software, lost C.D....come this way!  

If you have lost you cd or don't know how to install your printer then all you need to do is download the drivers and software from the manufactures website that suits your operating system and printer.

Drivers and software download areas for brands listed below, just click to gain access and then locate driver for your needs.

Brother Epson Sharp Canon Lexmark OKI Dell HP Kyocera Samsung Konica/Minolta Xerox Panasonic

PLEASE NOTE

When installing drivers/software it is generally a good practice to -



·                                 Delete old/previous installs
·                                 Leave printers USB cable disconnected from computer until newly installed software requests it to be connected.
 

Posted on Jan 21, 2009

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Welcome to Fixya! This works 99% of the Time. Unplug all the Cables and Power from the Printer, Uninstall and Reinstall the Printer Software, Restart PC, Plug power and Cables back in, Run Software and Print a Test Page.

Posted on Jan 21, 2009

  • Travis Humphries
    Travis Humphries Jan 21, 2009

    Go to the Mnufacturers Website and Download Updated Drivers for your Printer. They are under Customer Service.

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  • 106 Answers

Did you check your ink cartridges??

Posted on Jan 21, 2009

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  • 326 Answers

The usb wire is either loose or faulty.just check it.

Posted on Jan 21, 2009

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Faded prints are possible due to following reasons.

1. Fogged red mirrors inside the Laser box
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I will guide you with simple steps first, if this dosen't work working with laser box is little tough & time consuming, hence will describe later.

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