Question about Imation Apollo Expert D300 External Hard Drive - Apollo Expert D300 External Hard Drive

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3tb external imation expert d300 not working with windows xp

Hard drive not showing up on computer.Xp operating system. Under diskk management not assigned a drive or file system. Told by imation that hard drive wont work with xp and system needs to be modified for it to work.

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  • 1,552 Answers

Windows XP does not have support for any disk-drive larger than 2TB. So, your 3TB disk-drive will not work. Upgrade your computer, or buy a 2TB disk-drive.

Posted on May 10, 2015

5 Suggested Answers

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Posted on Jan 02, 2017

bob_computer
  • 3153 Answers

SOURCE: Imation apollo pro ux 500gb external hard drive

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Posted on Oct 05, 2009

SOURCE: I got a Imation Apollo ii 320gb portable hard

Try to reload the operating system you are using i.e windows xp,one of the windows files may have been corrupted and how can you load it. if you have a important files on your desktop try to copy it into any storage device such as flash drive or memory card after you have transfer those files to the backup you use as your storage device unplug it from the system then format the system and load it with your windows xp any one that support service pack 2. how can you format and load your system. in the start up of the system press the key your system support to enter setup some system like compaq for you to enter their setup you have to press F10, some system support DEL to enter setup and some system support F1,while some support F2, any one your system support press it when you get to the setup area to advance setup or check those drop list one after the other until you see were you see booting or booting sequence or booting other then set your CD rom to the first boot follow the order the system give to you then save your setting by pressing F10 key or move your cursor to where you see save and exit and press the enter key for the system to restart then insert your operating system software i.e windows xp immediately the system restart and boot it will bring press any key to boot from cd rom then press enter key then follow the instrution.

Posted on Jun 08, 2010

  • 368 Answers

SOURCE: Computer can no longer show my Imation hard drive.

Your harddisk drive is bad. The external drive enclosure is still working and still sending a signal to your computer, but it is not reading the harddrive disk. There is nothing you can do to fix this, unless you replace the hard disk itself. For the data content that is stored in this damage disk, you can recover the files by sending it to bestbuy or office depot where they will have to send it off to a recovery company where it will cause you couple of bills large. Before so, you can try to take the harddisk inside the external harddrive enclosure and test it with a desktop computer via the sata cable connections. If you still get nothing, then yes it is a 110% your hard disk drive is damaged.

Posted on Jan 30, 2011

  • 899 Answers

SOURCE: Hi.My Imation Apollo 2.5" 500GB

With any luck, it may just be due to a loose cable or connection inside. You need to open the unit and make sure everything is properly connected.

Posted on Mar 14, 2011

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Reformat Apricorn ADT-3PL256-3000 Aegis Desktop 3TB


Actually, the drive is probably compatible with Windows XP under the proper conditions. First, you probably need to install software that either came with the drive or that can be downloaded from the manufacturer's website that allows Windows XP to see the full size of the drive or you need to get a 64-bit version of Windows XP (called Windows XP x64) to get around the limitation of a 32-bit operating system such as Windows XP Home and Windows XP Professional both are. Once you have taken care of this, you should be able to see the full size of that 3TB drive. Another option, of course, is to modernize and get a 64-bit copy of Windows 7 (whether Home Premium, Professional, or Ultimate). I do not recommend Windows 8, however, as it has a number of compatibility issues with both older hardware and various programs, not to mention the fact that the interface is a real mess to try to use.

Also, be aware that a 3TB drive will not actually show up as 3TB to the computer. The reason being that hard drive manufacturers have taken to using base-10 numbers to size their drives rather than using base-2 numbers as has traditionally been done. Thus, a 3TB drive will have 3 trillion bytes of storage available but a 3TB drive actually formats to only 2.72TB according to the way the computer reads it because there are actually 1,099,511,627,776 bytes per terabyte rather than just 1,000,000,000,000.

Sep 29, 2014 | Computers & Internet

1 Answer

Not able to use my new Seagate Barracuda 3TB


you cannot use more than 2TB of volume in WIN XP. As it does not support GPT initialisation, without it you cannot use the hardrive. More information can be found on this link. support microsoft com

May 19, 2017 | Computers & Internet

2 Answers

Imation 1TB USB external Hard Drive .....unrecognized in Windows Both in windows7 and XP.


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.

Jan 07, 2013 | Imation 1TB Cartridge (IMN27957) Hard...

1 Answer

Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


Nov 07, 2012 | Computers & Internet

1 Answer

How do you set up an external hard drive?


Turn your computer on and plug the external hard drive into the computer.


Open "Computer Management" by clicking "Start," "Control Panel," "System and Security," "Administrative Tools" and "Computer Management."

Click "Disk Management" in the left pane under "Storage."


Locate your external drive from the list of hard drives connected or installed on your computer.

Right-click the drive and select "Format."


Select a file format from the drop-down menu. Choose "NTFS" if you will be using the external hard drive with a computer that uses Windows 7, Windows Vista or Windows XP.


If you will be using the hard drive with an older version of Windows, select "FAT32."

This is a much less common format.


Click "OK" twice and your external drive is formatted. Once the drive is formatted, it is properly set up to be used with your computer.


hope this helps

Sep 10, 2012 | Computers & Internet

1 Answer

All External storage devices "USB Device Not Recognized"


Dear Sir,madam
You have to do some steps about fixing this problem :
1: Go to Device manager by right click on my computer then manage and then device manager.
2: Go to universal serial bus controller and export it.
3: in each USB root hub right click and then properties.
4: In properties screen select power management tab and unmark on " allow the computer to turn off this device to save power ".
5: After finishing this steps in each USB root hun restart your computer and then done

Jul 24, 2010 | Microsoft Windows XP Home Edition

1 Answer

External HD is not detected by laptop Windows XP


A common issue...I'm sure your hard drive is working fine, Windows is just not giving it an unused drive letter.

1. Insert the device (camera or usb drive)
2. Right-click "My Computer" and select "Manage".
3. Click on "Disk Management"
4. Right-click the item in the list that looks like your camera or usb drive, and then click "Change Drive Letter and Paths."
5. Click "Change".
6. Give it a drive letter that is not being used.
7. Click OK.

The device should work instantly after that.

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my pc is not showing my 500gb iomega external at all,in device manager syas all is working correctly

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1 Answer

I have the same issue


Win XP will not be able to recognize whole 3TB storage drive. You need to use some kind of 3rd party utility and then partition it and format as well.. AS a note win xp size is limited up to 80-100 GB.

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WIndowx XP can't see my LaCie Big Disk 3TB


did you checked disk management? is it formated to basic or dynamic?

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