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I have a Trane PTHC1501GAA A/C Heat Pump....

There was no link in your reply to my question about this unit. Any help regarding the heating, cooling or fan problem will be appreciated.

As far as the recall goes, I simply followed a link and was directed here:

http://www.regcen2.com/ptac/

My unit is model & ser number range is in this list - but I didn't know how to go about getting service on it.

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Hello, I apologise for the delay, I was unaware the link was not included and that you had asked for this info. I have been away from FIXYA for several months now and just now realized you made this request.

Here is the link

http://www.trane.com/Residential/Customer-Care/Feed-Back

Posted on Aug 20, 2009

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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Thermostat wire color codes explained.
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Note: If only furnace has a transformer and cooling equipment does not jumper Rc and Rh.
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Note: W2 is most often used for heat pumps to control what is called emegency heat or Auxillary heat, and most often will use the white wire.
  • Y (yellow) often (blue) is used, controls cooling unit (outdoor condensing unit) also is used for heat pump heat.
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  • C (common) most often brown but can also be black or other color available to installer.
  • O (orange) Energizes heat pump reversing valve for cooling (Trane and most other brands).
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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Thermostat wire color codes explained.
Please note. Not all installers use the proper color codes when they install or replace equipment. It may be necessary go go to the furnace or outdoor unit to verify what wires are for what purpose. Also be sure there are no splices in the wire that could change the wire colors between components.
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Note: If only furnace has a transformer and cooling equipment does not jumper Rc and Rh.
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Note: W2 is most often used for heat pumps to control what is called emegency heat or Auxillary heat, and most often will use the white wire.
  • Y (yellow) often (blue) is used, controls cooling unit (outdoor condensing unit) also is used for heat pump heat.
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  • C (common) most often brown but can also be black or other color available to installer.
  • O (orange) Energizes heat pump reversing valve for cooling (Trane and most other brands).
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No heating, cooling or fan.


I'm confused. You have a Trane, but are asking about the Goodman warranty. I missed something there I'm sure, sorry.

"IF" Trane has a recall or warranty issue, then any qualified technician should be able to help you with that. The parts would be provided by trane in such an event, but unless the unit is less than 1 year old, chances are you will have to pay for the labor.

Being an electricain help if you want us to assist you in troubleshooting.

This link takes you to the TRANE contact page. They can answer any warranty/recall questions you have.

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