Question about Refrigerators
Kenmore elite fridge model # 74202401 top freeezer. freezer OK
everything in the fridge freezes Have the freezer setting at -4 F. fridge setting at 44 was at 37, no difference
If you have a side by side model you need to look at the refrigerator compartment wall on the left of the bottom drawer and move the slide control to the warmer/fruit/vegitable setting instead of the meat setting.
I hope this helped. Please rate my help or ask for more help please. supertechks
Posted on Apr 06, 2008
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
The problem is in the defrost system.. You have a defrost heater in your freezer that comes on 3 times a day & melts the frost to keep your freezer frost free. That frost turns to water & runs down a drain & eventually goes to a drain pan located under the unit. On these models the hole for the drain is located directly under the evaparator fan. The drain hole is to far from the heater so the water settles & then freezes around the fan blades causing it to stop spinning. Its that fans job to circulate cold air from the freezer to the fridge, so now all the cold air is staying in your freezer. Last I knew they were workin on a solution to this but you need to contact the manufacturer. A temporary fix would be to unplug & then defrost the freezer by taking out the freezer panel & melting all the ice. Boiling water is effective. When you get the ice gone from around the fan you should be able to see the drain hole & be sure water runs freely down the hole. Put it back together then adjust the front legs of the fridge so the whole unit slopes back slightly causing the water to run back to that drain hole without settling.
Posted on Apr 27, 2009
This is the drain tube that runs in the back of the freezer on the bottom is pluged. Take a sprayer with some hot water in it and flush out the system. Remove the food so that you dont get any of the stuff on it.
Posted on May 21, 2009
Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.
Please do rate the solution as FixYa and revert for further assistance.
Posted on Jun 03, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
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