Question about GE Profile JT980 30" Built-In Double Wall Oven, with Trivection Technology, Speed Baking/Broiling

1 Answer

JT980 trivection double wall oven, some buttons are not working

Buttons are not responding when pressed, includes some number buttons and some feature buttons. Do I need to replace the control panel or just the main logic board?

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  • GE Master
  • 9,086 Answers

If the control circuit board is clean with no signs of grease or moisture deposits, it's almost always the membrane keypad.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 10, 2013

Testimonial: "Quick response, great links. "

  • jennifergher
    jennifergher Jan 10, 2013

    Thank you for your response. So, if it's the membrane, then I need to replace the control panel assembly? Not the main logic board? Thanks again!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9086 Answers

SOURCE: Some buttons work, some don't.

The keypad may be bad. Most often they go bad due to moisture from cleaners being sprayed directly on them or steam from the cooktop when the vent fan is not used.

They can also go bad when the unit is stored in an unheated environment where there's a lot of air temperature change (hot during the day, cold at night, etc.)

It may also be some residue on the connections where the keypad plugs into the control board. Unplugging then replugging the keypad can sometimes clean them.

In other cases, a new keypad is needed.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Nov 18, 2007

MicrowaveSvc
  • 9086 Answers

SOURCE: GE Spacemaker XL 1400 Microwave

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Nov 28, 2007

  • 43 Answers

SOURCE: GE Spacemeker Microwave Oven xl1800

The Control Panel is failing. The Control Panel consists of a Keypad, and a Control PC (Printed Citcuit) Board. You can replace it as a complete unit. Not Cheap!!
Good Luck!

Posted on Feb 02, 2008

Benimur
  • 6966 Answers

SOURCE: no power, no working buttons for microwave

Hi,

Even if there is an internal fuse, I doubt if that is the problem since as you posted, there is display albeit "XXXXX" which indicates that power is coming in. Should you still be interested, the fuse would normally be on the top right part inside an aluminum plate (air guide bracket) covered by the grill right above the door.

You can try a hard reset hoping that it is just a software glitch by unplugging from the mains for an hour or so to dissipate whatever electricity is stored inside. assuming ho hardware fault, this should revert the unit back into factory defaults.

If the fuse appears OK and the reset does not prove to be corrective, then it is likely that the electronic circuit board inside has been fried. Since this involves a bit of familiarity with electronic components and circuitry, use of a DVM and possibly soldering, perhaps your best bet would be to seek the services of a qualified professional. Alternately, should you venture a DIY, you could try asking for parts replacement and further instructions from here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jun 27, 2008

MicrowaveSvc
  • 9086 Answers

SOURCE: GE Microwave Keypad or Control Panel

If some pads on the keypad are not working, then you have a failed keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.

The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.

I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.

The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

b4f2c5a.jpg

Posted on Sep 27, 2008

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Your owner's manual will cover that.

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Your owner's manual will cover that.

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Microwave does not work nothing on the control pad work the pad just says se


Hello

Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.


Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.


Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.


Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.


Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.

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Touch screen displays is lit up , but will not respond by touching any of the promts. I have unpluged the unit hopeing to reset no change. unit was working fine the day before.


HELLO.

The solution is to troubleshoot the microwave as explained below.

1 Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.

2 Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.

3 Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.

4 Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.

5 Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.

please let me know the outcome..

thanks.

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1 Use the number buttons to set a cooking
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It's probably a fuse or thermal cutout (TCO) in the unit.

We have the Advantium service manuals here and here.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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