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Cant connect to a new labtop

Have a belkin router model f9k1102v1 in a two family home, the router is downstairs it does work for the comp downstairs and does work for our comps upstairs but gives off a very low signal strength, the problem is our new labtop which is a HP with windows 8 this can not connect and we have tried to add password even though the router has no security lock what so ever can this be the router or the fact it may not be a dual band router?

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  • max carson
    max carson Jan 10, 2013

    First, I would get a Ethernet cable and try to connect directly to the Belkin, Does it ID the connection and connect? If the Belkin shows and connects on other, I would suspect it's a HP Laptop issue.Take a look at this:http://h30434.www3.hp.com/t5/Wireless-In...

  • max carson
    max carson Jan 10, 2013

    Another thing comes to mind, have you done ALL the updates on the HP Win8 laptop? Via a Ethernet cable.

  • max carson
    max carson Jan 10, 2013

    On Page 34:http://www.belkin.com/networking/manual/...

  • max carson
    max carson Jan 10, 2013

    Here's a useful tool for WiFi ID and Info, Download SSIDer freeware at :http://www.metageek.net/support/download...

  • mark wilson Jan 10, 2013

    max thanks again i will try to see if anything here you have said might be the answer, Im also going to Best buy and speak to the geek squad about it as well today thank you again will let you know what happens, the only thing is do I need to update a labtop thats only two weeks old i just got this for the holidays wasnt sure , thought it might have already come ready to go being its new? The fact my droid cant read it most of the time except if im directly above the room where the belkin is but anyhow thnk you for trying to help me here I greatly appreciate your time!

  • max carson
    max carson Jan 10, 2013

    Yes , Right out of the box computers need updating, every second tuesday of every month Windows Updates come out ,"patch tuesday". Who knows when your laptop was loaded and when the load software was created.

  • max carson
    max carson Jan 10, 2013

    There will be HP Updates, as well. With a new OS , Win8, Fixes and Driver updates are quite common. Issues that "pop-up" from customers complaints, much like yours, will be analyzed and fixes will be issued.

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2 Answers

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  • Master
  • 2,878 Answers

Usually dual will default to the lower band on open channel and higher band on secure. You can verify this on the web admin.

I don't think you can use both bands at once unless you have dual NICs and team / bridge them to look like one.

Posted on Jan 09, 2013

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  • Master
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1, You should always secure your Wireless. 2, try different channels, setup the dual-bands as 2 SSID, 1-2.4 and the other as 5.0 with diferent channels. I would suspect it's the laptop, Disable the UAC and the Anti Virus. Is the wireless adapter, on the laptop turned on? Do you see the Wireless listed in Available Wireless Networks? For dual-band setup :http://www.pcworld.com/article/229521/dlink_setup_a_wireless_router.html

Posted on Jan 09, 2013

  • mark wilson Jan 10, 2013

    thank you for the reply! The problem is we have a belkin router downstairs which sits next to a comp which picks up fine and a Tab as well which connects wirelessly, but we have two computers on a tower and the other a old dell labtop which both do connect but both have a very low signal showing the weird thing is the new lab top just bought is a HP with windows 8 we brought it home but it wont even show Belkin as a available wireless connection? We do get a neighbors wireless next door as available and full strength which is odd because we should be picking up on the Belkin right downstairs? I had cable guys come yesterday with no solution, they even had their smart phones right next to the belkin and still couldnt even see it as a wifi available ....im really lost on the problem and so were the guys from the cable company? Why would it show on some computers and not the phones or the new labtop , thats where Im lost if you have a solution I would greatly appreciate ur thoughts thank you

  • mark wilson Jan 10, 2013

    max meant to also say the wireless card is built inside the labtop it already came with it its not a external card, and the problem again is it doesnt even show Belkin as a avaiable connection for the labtop or cell phones if this helps with my puzzle here?

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SOURCE: belkin g plus nimo router

oh yes, you may also try to set your router to G-Mode only.

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SOURCE: lost internet connection to my 2nd wireless p.c

Suggestion: Move your router. Your PC 3 appears to be in a 'dead zone' so to speak.

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SOURCE: low to no signal strength

Try agusting the wirless properties for your wirless card. You will need to go uder start then go to conect to and the show all conecsions. The you will need to right clcik on the wirless conecsion and go to properties. Now you will click the button that says configure. I hope this helps

Posted on Jan 03, 2009

dante777
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SOURCE: my son gets a low signal strength on his laptop

Sorry, but this was meant as a solution (including links and pictures), not as a clarification request.
This is apparently a bug on fixya and I hope they correct this soon. However, here is my answer again:

There are a number of factors that can cause the signal of the access point to deteriorate and the performance of a network to fall under par. Practically any appliance that operates on the same frequency level (2.4 GHz) as 802.11b or 802.11g can cause interference with your wireless network. Be sure to keep cordless phones, microwaves and other electrical equipment at least 3ft away from the access point. Try changing channels on the access point and test it out. To change the radio channel on the access point login to the web based configuration interface and go to the Wireless Settings section, select a different channel and save settings. On the client, go to Device Manager, right click your wireless network adapter and go to Properties. In the "Advanced" tab select the Channel Property and change the Value to the same number as the one you chose on the Access Point. Disable and then re-enable the wireless connection.

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You may also want to try changing the position of your access point antenna to improve performance. Play around with its position and see if you notice a difference. If the antenna points sideways or downwards you will have better reception on the floor below.

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Antenna pointing upwards (default)

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Antenna pointing sideways

The location of your access point is vital. Try and place it in a central location, as much as possible avoiding physical obstructions and reflective surfaces. Remember that wireless signals bounce of windows and mirrors, thus decreasing the range. Experiment with different locations until you find one that is practical and promising. Most people like placing it near the ceiling since most obstructions are nearer to the floor.

It’s always a good idea to monitor the performance of your signal by using a diagnostic utility. This will help you to identify how strong your signal is in different locations and whether other electrical equipment is interfering. Run the utility when the microwave or cordless phone is in use and see if you notice a difference. Usually your access point will come with its own monitoring utility. Otherwise you can use a little prgram called netstumbler. You can find it here.

f you are using Windows XP on your laptop, install at least Service Pack 2. Check the Microsoft Website for download details. Windows XP Service Pack 2 comes with enhanced wireless support such as a new network setup wizard, built in support for WPA (Wi-Fi Protected Access), an updated Wireless Network Connection dialog box and amongst others, a nice repair feature.
To utilize the repair feature all you have to do is right click the connection and select Repair or click the button on the support tab of the status dialog box. This will disable and then re-enable the connection (which clears many of the error conditions on wireless network adapters), clear the NetBT cache and flush the DNS cache
The connection signal can become low after a long period of activity, and pressing the Repair button will boost it up to “Good” or “Very Good” depending on your location.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Posted on Jul 12, 2009

  • 14 Answers

SOURCE: Belkin Router Signal Weak

Wireless configurations are tempermental over larger distances. Some routers do have the ability to increase the signal strength to over come this, but a good location is key.

The more obsticals in the way the slower the connection will become. Closed doors, being buried under books, underneath desks, can all cause the signal to come through a slower speeds to compensate.

Make sure your router is in an elevated location to help with a less blocked signal.

Are you using a Wireless-N adapter on your computer? If not, you might need an extender because Wireless-G does not have the same range as -N.

With the model number of your Belkin router I might be able to assist more.

Posted on Jan 20, 2010

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