Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player
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Posted on Jan 02, 2017
You should plug it in and see if it is detected under the device manager. Click the start button, then right-click on My Computer, and select Manage. If not detected, something is likely wrong with the device. However, you should still install the software directly from the Creative website. You need to install the following: Creative Organizer Creative Explorer If everything fails, you should take it to a technician to have it repaired. You can scroll down on this page to a box where it says Repair Service. Just put in your zip code to find repair services nearest you.
Posted on Sep 20, 2007
Me too ... sorry no soulution, i have tried a couple of fixes suggested for the zen here but they are not working, weird... had another vista machine recently as a loaner and managed to get it working... hmmmm
Posted on Jun 17, 2008
mine did the same until i got a new power supply. it requires a 5volt dc pos tip charger with 20 watts. a universal 3-7.5v 2amp charger from radioshack does the trick. make sure the tip is yellow for the charger.
Posted on Nov 24, 2008
Hi and welcome to FixYa,
It would appear that the fix requires a Windows machine. Solution then would be two fold:
Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.
Good luck and thank you for using FixYa.
Posted on Feb 14, 2009
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