Question about Neff R4381 Electric Dryer
The wife thought she could smell a slight electrical burning smell in days leading up to the breakdown (the tumble dryer's; not hers) and that there would be a delay before it started. Thanks.
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Posted on Jan 02, 2017
Hi frand mrswhyt...
Here are a few things to check:
ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Check to make sure you are getting full 220 Volt power to the dryer, if you are then:
Check your Wiring
Often the main wiring connection from the house, at the dryer, burns and the connection breaks. If this has happened to your dryer, you need to replace the power cord and the terminal block inside the dryer to which the wire is attached.
Check the Door Switch
If the door switch or the door-switch actuator is defective, the dryer won't work and you need to replace the failed component. The switch is inside the dryer main housing near the door frame. Sometimes you need to raise or open the top or front of the dryer to reach the switch. Check for continuity you should have none with door open, and should have a reading when closed. If not replace the door switch.
Check to make sure you heating problem is not a lint build up in the discharge hose or the dryer,as this condition can cause heater/thermistor problems such as overheating of the heating coil leading to failure of the coil and burnout of the thermostat/thermistor due to overheat.
Remove the back/or front just under the door of the machine and try to locate the air duct going from the blower to the drum. Normally inside/outside the air duct you will find the heating coil and the thermostats/thermistors. Once you have located the heating coil, remove the two wires from it and check the coil with an ohm meter across the two terminals of the coil.
You should read continuity across the terminals, if not you will need to replace the coil as it is faulty.
If the heating coil is ok, then:
You can check the thermostat/thermistor one at a time by removing the two wires and taping them together with electrical tape.
If the coil heats up then replace the thermostat/thermistor/thermal fuse as it is faulty.
If you have an ohm meter then you can test the thermostat/thermistor/thermal fuse,
then you do not have to tape the wires together as described above.
To test your thermostat/thermistor/thermal fuseremove the wires from the thermostat/thermistor/thermal fuse and check for continuity, if you DO NOT have continuity then replace the thermostat/thermistor/thermal fuse.
DO NOT LEAVE THE WIRES TAPED TOGETHER AFTER THE TEST AS THIS COULD CAUSE A FIRE BECAUSE YOU HAVE REMOVED THE SAFETY.
Check your blower wheel to make sure it is secure to the shaft and not plugged with lint,socks,etc.
If the thermal fuse overheats the dryer will not operate. It's located on the blower housing. It cannot be reset. A vent clogged with lint can cause it to overheat. You can test it with an Ohm meter or continuity checker, if no continuity, replace it.
Right after replacing a dryer element, always run the dryer on 'air fluff' / 'no heat', and go outside to verify there's plenty of air coming out your vent system.
If the vent's clogged, that new element can burn out very quickly.
For video and pictures on how to replace a generic element go to the following website:
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Posted on Jul 09, 2011
SOURCE: Neff dryer
need to know the manufature and model number to help on this one. also if possible note what lights are flashing and how many times. It could be giving a fault code.
Posted on Sep 26, 2007
Sorry, this isn't a solution! I've been investigating my wife's dryer which is the same model with the same fault exactly, by symptoms. An electrician friend has also taken the back off and suspects that the heater element has burnt out, but I don't see how that links to the fault as originally seen. Did you find an answer by other means or did you have to replace the unit - in which case did you manage to find a suitable model? Ours needss to take the kitchen cabinet door fittings, but I'm told John Lewis aren't doing this model any more.
Posted on May 24, 2010
on the right handside, there is a button that sticks out, press it down. If filter is heavily blocked, you will need to pull the panel a bit to dislodge it but the latch for the front panel is the button on the right handside.
Posted on Jun 14, 2009
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