Question about D-Link DCS-6620 Network Camera

3 Answers

DCS-6620 locks up and will not Pan and Tilt

I have a DCS-6620 that is about a year old. Lately I find that the camera locks up and refuses to move although it continues to otherwise function. I can not move the camera, zoom or focus the camera remotely. This usually happens on a windy day when the camera gets blown around a bit. I have it outdoors in the DCS-70 outdoor enclosure. Sometimes I can get it to reset itself by going into the web configuration menu under tools/default and selecting the button to recalibrate at the bottom. Even if it does not work immediately, the camera usually self corrects by the next day and the problem repeats itsself. The camers is remorte so it is difficult to try to do a physical reset. It would appear that the camera is loosing its location registration information. Any thoughts?

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  • Mike Rhodes May 01, 2008

    Thanks, but the camera is hard wired. I realize now that the problem is with the software that can not handle the outdoor enviroment unless hard mounted to something that will not let it move in the wind. That makes it pretty much unuseful for my application where I have to mount it on a high pole.



3 Answers

To reset my DCS-6620 (mine is actually DCS-6620G), I find I have to unplug (disconnect) the 12V power from the camera itself. It is not sufficient simply to turn the mains power off.

Posted on May 01, 2008


Dcs6620 is not wireless , thats the dcs6620G

Posted on Oct 13, 2007

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  • 12,061 Answers

From wat ya say it seems to me that you are loosing ya signal sometimes? perhaps a "Better" antenna on the Base unit may help, one with a "High Gain" Also perhaps ya need to check and clean any connections etc. Hope that helps.

Posted on Jul 30, 2007

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Posted on Jan 02, 2017

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I am looking for someone to repair 4 DCS-6620 cameras. It isn't a sofware problem it is hardware that needs to be fixed. Example camera came off base.

Any luck?
I have 7 of these that need service for one reason or another. They began to fail shortly after the warranty ran out, and have recently begun to fail much more quickly.
Next time, before I buy 62 cameras, I'll make sure I'm dealing with a company who services their product...D-Link tells me they simply don't and that these are $900 DISPOSABLE units.
Please let me know, too, if you can fix these (various problems depending on camera include include motors not working, no image produced, etc)...I can send them wherever they need to go.
clipalong at yahoo dot com

Dec 30, 2010 | D-Link DCS-6620G Network Camera

1 Answer

After power on camera moved right and left after few second power & Standby lights blinking

If the STANDBY lamp flashes

The micro computer inside the camera

might not memorize the current pan/

tilt position properly. Press the PANTILT

RESET button to reset the pan/
tilt position.

Sep 17, 2010 | Sony EVI-D100 Webcam

1 Answer

What does each button stand for


i suppose you are asking about the remote control buttons...

Arrows:Use the Up, Down, Left and Right arrows to tilt/
navigate the camera lens.
Home: Returns the camera lens to the home position set
by the user.
Auto-Patrol: Enables the Auto-Patrol function.
Auto-Pan: Pans the camera one full cycle.

Center :Centers the camera lens.
Stop : Stops the movement of the camera during pan.

Jul 15, 2010 | D-Link DCS-5300 Network Camera

2 Answers

My DLink 5300 G internet camera suddenly says "No Signal."

  1. Remove the Java update and roll it back to the previous state.
  2. If it does not resolve the issue, reset the camera.
  3. Lightly insert a paper clip or a similar sized object into the reset hole on the back of the camera, press lightly and then release the button.
  4. The LED on the front of the camera will begin blinking red and green.
  5. When the LED stops the blinking, the reset has complete.
  6. If the issue is still present, restore the camera to factory settings.
  7. Insert the paperclip or other tool and press on the button continuously.
  8. Wait for the LED on the front of the camera to blink red and green and hold the button through two cycles of blinking (about 5-7 seconds.)
  9. Withdraw the tool after the second cycle of the LED blinking and factory restore has been completed.
  10. Run the installation wizard. If you don't have the installation CD, go to the manufacturer's website and download the software.

Nov 10, 2009 | D-Link DCS-5300 Network Camera

1 Answer

Web cam

You need to NAT first. Just NAT internal ip :internal port with External IP :external port.

May 11, 2008 | D-Link DCS-6620 Network Camera

4 Answers

D-link dcs 6620 Camera

If you are using Trend Micro Virus protection It will cause the video to be blank.

Sep 14, 2007 | D-Link DCS-6620 Network Camera

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