Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

I have a Maytag Neptune Model #MDG6800Aww

It spins but does not heat up. We checked the lint filter and the ducts going outside and they are clean. Any ideas would be great.

Posted by on

  • MarJacOutlet Feb 06, 2009

    I have almost the same problem with my Neptune Model #MDG6800Aww .

    Makes me wonder if this is a problem wtih these dryers.

    We can dry clothes but it is take 3-5 cycles to get them dry,SOMETIMES.

    Sometime they won't dry at all.

    Then at times we can leave it off for a few hours, and get it to partly dry the clothing.

    Vents and hoses were check and they are clear.

    Less dry shows up most of the time when it is first started.

    Occassionally More Dry will come on and this is when the clothing drys the most.

    It however will not dry the loads completely at any time.

    I am very curious to know if this is a heating element or problem with the switch.

    Hope someone can help.

    MarJac Outlets





×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 163 Answers

Hi!! You seem to have a problem with your heating element on the dryer..Also make sure that your breaker going into your dryer is on..Good luck..

Posted on Jan 21, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dryer is running WAY too hot.


Hi givn2fly

Your high temp thermostat is faulty, replace it.
Bud

Apr 04, 2013 | Frigidaire GLER341A Electric Dryer

1 Answer

My dryer shuts off mid-cycle. It heats up and the drum turns but it will shut off mid-cycle. Sometimes it will re-start immediately and sometimes it takes about 15 minutes before it will start again. Any...


Hi and welcome to FixYa, I am Kelly.

There are only 2 causes for this....
restricted Air flow or
broken / damaged blower fan wheel

- Start by pulling the lint filter and washing it with vinegar and water then soap and water to remove any dryer sheet particulate that blocks what appears to be clean filters.
- Next clean out every dryer passage you can access.... use a vacuum with crevice tool and a "U" bent wire coat hanger to get all of the lint out of the lint filter area DEEP down inside....
- Then pull off the dryer duct from the rear of the dryer and clean the internal ducting of the dryer.
- After you think you are done cleaning... reverse the vacuum airflow to pressure... if you see lint floating in the air your not done cleaning. Start over...
- Next follow the duct work all the way through to the outside wall and OUTSIDE. Clean the dryer vent on BOTH sides of the vent flapper outside the home.

- Before hooking up / re-connecting the dryer ducting again to the back of the dryer... turn on the dryer. Use the back of your relaxed hand over the duct / vent outlet of the dryer... the air flow must be strong enough to push a relaxed hand / wrist gently away from the hole.. IF you do not have this kind of air flow after your cleaning session... the most probable failure is the hub of the blower wheel / fan is cracked allowing the blower to spin on the motor shaft.

I think once you get things cleaned up... your dryer will return to normal again. My last comment.... and I am being honest. I have made a lot of money... cleaning out dryer duct work after the customer said they had cleaned it very well. I finished the job they started.... and got paid for doing so. I am passing on 40 + years experience here for free because I believe in helping people help themselves..

Thanks for choosing FixYa,
Kelly

Apr 17, 2011 | Dryers

1 Answer

The dryer heats up but does not dry the clothes completely.


Hi and welcome to FixYa, I am Kelly.
If your dryer cabinet is feeling very wam to the touch and your clothes are not drying properly it is always caused by poor air flow problems.
Here are steps you should to attempt to get it working normally again:
1. Pull out the lint filter
a. Inspect the cavity where the lint filter was (use a flashlight). Make sure there is not lint build-up under the lint filter. Use a folded wire coat hanger and a vacuum with a crevice tool to remove any lin in this area.
b. Wash the lint filter with vinegar and water then soap and water. Fabric sheet particulate builds up on the lint filter. It will appear clean but can still be almost completely blocked.
2. Remove / dis-connect the vent duct from the back of the dryer.
a. Turn on the dryer briefly and check air-flow. The air-flow should push a relaxed hand gently away from the immediate area of the vent duct connection. If you do not have good air-flow here you must inspect the internal ducting of the dryer for restrictions. Use the folded wire hanger and a vacuum to remove any debris from the internal duct vent ducting.
3. Inspect the ducting from the rear of the dryer all the way through and OUTSIDE the home. The vent flapper outside the home is most often one of the primary reasons for poor airflow. Clear the lint from both sides of the metal flapper outside the home.
4. Lastly if after doing all of the above you still have poor air-flow the most likely failure is the blower wheel attached to the motor shaft. Either there is a problem with the fan blades or the center hub has failed allowing the blower wheel to spin on the end of the motor shaft.

A final comment... when you think you have the internal dryer ducting clean.. start over cleaning again for a 2nd cleaning. I cannot tell you how many times I have performed in-home service and the customer said they had done all of the above yet when I clean the same ducting I can fill a 5 gal SHOP-VAC 50% full with the lint they did not remove.

Thanks for choosing FixYa,
Kelly

Apr 11, 2011 | Amana Dryers

1 Answer

My dryer runs for about 30 minutes then just shuts off before the cycle is finished, then I let it sit for awhile then it will come back on and run again. What could be the problem?


Yu have poor airflow through your dryer and the motor it getting hot and tripping the thermal overload. Or your dryer belt is loose and the belt safety switch is being actuated when it gets hot due to the belt stretching with heat.

Inspect and clean your dryer. remove every bit of lint you can find. Pull off the exit ducting and look inside the internal ducting for restrictions... clean clean clean.
Remove the lint filter...and wash it with vinegar and water then soap and water. Look in the area where the lint filter is installed for lint and clean clean clean. Use a folded wire coat hanger if necessary to loosen up the lint.

Go to the outside thru the wall vent and inpect for lint there also. Check BOTH sides of the metal flapper of the vent for lint and clean clean clean.

Once you have done all of the above and you still have the problem.. check belt to see if it is getting loose with heat.

FYI your dryer should push a relaxed and and wrist away from the exit duct. If you do not have this kind of air flow you need to find out why. Either lint build up or a blower wheel failure.. (cracked hub / spinning on the motor shaft.)

If you need parts information I need your complete model number in any future response.
Thanks for choosing FixYa,
Kelly

Mar 29, 2011 | Dryers

1 Answer

No heat


Hi


The first thing to check is the fuses or breakers in your homes fuse box. If this fuse is blown, it is possible for your dryer to spin but not produce heat. If you've checked the fuses and they are not blown, the next possible cause is the heating element.
To check the heating element, move the back panel of the dryer. You'll need a volt/ohmmeter to check the element terminal. Locate the element and set the volt/ohmmeter on the RX-1 scale. Remove one lead from the element and then place one probe of the volt/ohmmeter on the terminal of the element. Place the other probe of the volt/ohmmeter on the remaining terminal of the element. Look for a continuity reading of the volt/ohmmeter of approximately 2-5 ohms. If there is no continuity reading, the heating element is defective and should be replaced.
Also clean the lint filter every time you use the dryer. Even if the lint filter is cleaned after every load, lint will still accumulate around the dryer's moving parts, the exhaust duct and vent. Each year inspect the vent pipe and vent cover operation. Disconnect the exhaust duct and remove lint from the internal exhaust pipe, the duct and the vent. Make sure the duct has no kinks, where lint and moisture can build-up.
Turn off the power; remove the front and rear panels and vacuum out the lint from around the motor and idler. Poor air flow uses more energy and can cause lint build-up in the internal ducting, leading to a fire hazard.


Please check the bellow links to get a detailed idea as to why a dryer is not heating up, you can trouble shoot your problem after going through the article therein:-


http://www.dryernotheating.com/


http://hubpages.com/hub/How-To-Replace-Your-Dryer-Heating-Element


http://www.partselect.com/dryer+dryer-wont-heat+repair.htm


Please get back to us if you have further query else please accept the suggestion.

Feb 02, 2011 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

The dryer is running but no heat


Hi


The first thing to check is the fuses or breakers in your homes fuse box. If this fuse is blown, it is possible for your dryer to spin but not produce heat. If you've checked the fuses and they are not blown, the next possible cause is the heating element.
To check the heating element, move the back panel of the dryer. You'll need a volt/ohmmeter to check the element terminal. Locate the element and set the volt/ohmmeter on the RX-1 scale. Remove one lead from the element and then place one probe of the volt/ohmmeter on the terminal of the element. Place the other probe of the volt/ohmmeter on the remaining terminal of the element. Look for a continuity reading of the volt/ohmmeter of approximately 2-5 ohms. If there is no continuity reading, the heating element is defective and should be replaced.
Also clean the lint filter every time you use the dryer. Even if the lint filter is cleaned after every load, lint will still accumulate around the dryer's moving parts, the exhaust duct and vent. Each year inspect the vent pipe and vent cover operation. Disconnect the exhaust duct and remove lint from the internal exhaust pipe, the duct and the vent. Make sure the duct has no kinks, where lint and moisture can build-up.
Turn off the power; remove the front and rear panels and vacuum out the lint from around the motor and idler. Poor air flow uses more energy and can cause lint build-up in the internal ducting, leading to a fire hazard.


Please check the bellow links to get a detailed idea as to why a dryer is not heating up, you can trouble shoot your problem after going through the article therein:-


http://www.dryernotheating.com/


http://hubpages.com/hub/How-To-Replace-Your-Dryer-Heating-Element


http://www.partselect.com/dryer+dryer-wont-heat+repair.htm


Please get back to us if you have further query else please accept the suggestion.

Feb 02, 2011 | Samsung Dryers

1 Answer

Spins with no heat


Hi

The first thing to check is the fuses or breakers in your homes fuse box. If this fuse is blown, it is possible for your dryer to spin but not produce heat. If you've checked the fuses and they are not blown, the next possible cause is the heating element.
To check the heating element, move the back panel of the dryer. You'll need a volt/ohmmeter to check the element terminal. Locate the element and set the volt/ohmmeter on the RX-1 scale. Remove one lead from the element and then place one probe of the volt/ohmmeter on the terminal of the element. Place the other probe of the volt/ohmmeter on the remaining terminal of the element. Look for a continuity reading of the volt/ohmmeter of approximately 2-5 ohms. If there is no continuity reading, the heating element is defective and should be replaced.
Also clean the lint filter every time you use the dryer. Even if the lint filter is cleaned after every load, lint will still accumulate around the dryer's moving parts, the exhaust duct and vent. Each year inspect the vent pipe and vent cover operation. Disconnect the exhaust duct and remove lint from the internal exhaust pipe, the duct and the vent. Make sure the duct has no kinks, where lint and moisture can build-up.
Turn off the power; remove the front and rear panels and vacuum out the lint from around the motor and idler. Poor air flow uses more energy and can cause lint build-up in the internal ducting, leading to a fire hazard.

Please check the bellow links to get a detailed idea as to why a dryer is not heating up, you can trouble shoot your problem after going through the article therein:-

http://www.dryernotheating.com/


http://hubpages.com/hub/How-To-Replace-Your-Dryer-Heating-Element


http://www.partselect.com/dryer+dryer-wont-heat+repair.htm


Please get back to us if you have further query else please accept the suggestion.

Feb 01, 2011 | Dryers

2 Answers

I have a kenmore electric dryer model #110.63032102 and have to send our clothes through twice before they dry.


Hi and welcome to FixYa. I am Kelly

If your are sure the dryer is heating then there are a few things you muct check.

1. First of all remove the lint filter.
a. Inspect all of the air passages around the lint filter for lint build up.
CLEAN with a vacuum and crevice tool
b. Wash the lint filter with vinegar and water then soap and water. If you have been using dryer sheets in the dryer the material fromthe fabric softener sheets cakes onto the filter. The filter appears clean but will not allow good air flow through the dryer.
c. Remove the vent ducting from the back of the dryer. Clean out all of the ducting inside the dryer that you can reach. If you have to use a folded wire coat hanger to remove the lint in the dryer along witht he crevice tool.
d. Continue to clean the exit ducting on the house side of the ducting all the way to the wall exit. Go outside inspect and clean the vent flapper on the outside of the house.
e. After doing all of steps a - d above. While the vent is disconnected from the dryer start the dryer and check for a strong HOT air flow from the dryer vent exit hole. If there is not a strong HOT air flow there is still a problem with lint build up or the blower fan impeller is loose / broken on the motor output shaft.

Everything listed above assumes that the dryer is still heating. If the dryer is not heating then respond here and we can go from there.

Diagrams of your dryer can be found here:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.63032102+&=part+number&pathTaken=partSearch

Thanks for using FixYa.

Kelly

Apr 14, 2010 | Kenmore Dryers

2 Answers

Takes long time to dry clothes even though dryer does get warm inside


First check your venting if all is clear. If so it is probaly the dryer coils they tend to fail as they heat up.
It could be several other things thermal fuse, thermal cut out, hi limit thermostat, heat sensor,or ignitor. All of these parts are inexpensive and easy to test and replace.There is a video at www.appliancehelponline.com/servicemanual.html this will walk you thru the troubleshooting of these components. It may be a different model but the troubleshooting will be the same.You can also enter your model # for diagrams and illustrations. Not all models are available. If you need help disassembling your machine there are videos of this also for most styles.

Apr 08, 2010 | Whirlpool WGD5200TQ Gas Dryer

1 Answer

My kenmore 80 series dryer doesn't dry. What should I check? It runs fine and heats up but the clothes are still wet


Whnn a dryer is hot but does not dry the clothes it is a very good indication that the dryer vent, ducting and or internal air passages are clogged with lint build up. Also if you use dryer sheets the lint filter itself can appear clean but actually be clogged up with the softener material from the dryer sheets.

Clean all of the air ducts and passages with a crevice tool. Pull the lint filter and clean UNDER and around the lint filter. Make sure to go outside and remove any lint build up from the vent flapper. Pull the lint filter and wash it with white wine vinegar and a soft brush on BOTH sides. For some of the hard to reach areas a folded un half coat hanger works great for losening lint in those areas. DO NOT use anything sharp.

The dryer needs loads of air moving through the ducts to work properly. You may feel air movement but it should be a very high volume air flow. After a good thorough cleaning your dryer should return to normal operation.

Thanks for using FixYa!

Kelly

Mar 09, 2010 | Dryers

Not finding what you are looking for?
Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

806 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Tim Whalen

Level 3 Expert

3074 Answers

yadayada
yadayada

Level 3 Expert

77499 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...