Question about Apple iPhone Smartphone

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HELP !!!! My iphone's screen just Froze. I was trying to play a song from itunes and the thing just stopped working. Can't even turn it off! Has anyone encountered this. Please help me.

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Re: HELP !!!!

Here's what you should do: 1. Press and hold the Home button below the screen for at least six seconds, until the application you were using quits. 2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. 3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. If it continues to freeze 1. Reset iPhone settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but no data or media is deleted. 2. If that doesn't work, erase all content on iPhone. From the Home screen choose Settings > General > Reset > Erase All Content and Settings. All your preferences and other data are removed from iPhone. 3. If that doesn't work, restore the iPhone software.

Posted on Jul 01, 2007

Re: HELP !!!! - Apple iPhone Smartphone Cell Phones


Posted on Apr 28, 2008

Re: HELP !!!!

Thank you people, it happens to me and i don't know what to do and i was very scared. I tried holding the home and sleep button for 10 sec, and it reboot again and work fine now. thank you very much !!!

Posted on Sep 26, 2007

Re: HELP !!!!

Put it on again please or Contact Apple

Posted on Jul 01, 2007

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Re: HELP !!!!

Keep holding the Sleep(Off/On) Button on top of the iPhone, until the screen turns black, which means that it will shut off. Start your iPhone again. from the same button. Good Luck

Posted on Jul 01, 2007

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1 Answer


Try holding the top right power button and the home button together (ignore power slide button) until the Apple logo appears. If this does not work try this-

Hold sleep and top right button until phone goes off (ignore the slide power off).
Boot up iTunes on your computer and get your USB cable ready. Hold home button
and plug phone into iTunes and let iTunes do its thing. Hopefully iTunes should
sort out the majority of glitches.

Hope this helps


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My iphone 3g 16gb has froze with the apple logo on the does not come up in itunes and the reset does not work.please help

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