Question about Xerox Phaser 8500/DN Printer
In trying to replace the maintenance kit in a Xerox Phaser 850 printer, the tray got caught in its tracks and broke. After replacing the tracks and putting in the new maintenance kit, I turned the machine on and got two Service report faults:
Don't know what they are or if I personally can do anything about it?? Help
Yes you can. What you are experiencing is the drum heaters are not working. The way to verify that is, if you can turn the lights off in the office your in, and then turn the machine back on. On the right side of the machine you will see a fan vent area, slots cut out in the cover where the fan is mounted. Watch through those openings for a glow inside the machine, I very much doubt you will see any glow. There are two 150 watt halogen lamps in there that are used for the drum heaters, one or both of those lamps have gone bad and need replaced. The code you are getting comes from the fact those lamps are not working and the drum does not reach operating temperature.
If you want to replace them or have someone that can, let me know I will send you the instructions. You can purchase those bulbs at any lowes or home depot, anyone who sells halogen light bulbs will have them. Cost should be around $15.
Posted on Jan 21, 2009
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Posted on Jan 02, 2017
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