Question about GN Netcom GN 9350 Wireless Headset
The base is plugged in, all 4 lights on the base are showing green. Blue phone and internet connection lights are not on and the headset lights are not on either.
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.
It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.
Posted on Jul 16, 2008
Unplug the unit -- Then grab the ear peice, and slide off the battery, wipe off the metal prongs ...leave apart for a couple minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the battery to charge. But this should solve your issue.
Posted on Sep 16, 2009
Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.
Posted on Sep 16, 2009
the battery is not in place correct remove case and check if its not in place by the slightest margin it will not work, or try and purchase a new headset with battery included
Posted on Oct 30, 2009
Tips for a great answer:
Nov 19, 2012 | VXI Corporation Blueparrott B250-XT...
Jun 02, 2012 | Radio Communications
Aug 03, 2011 | Plantronics Explorer 240 Bluetooth Headset
Jul 21, 2011 | Uniden DECT 6.0 Cordless Phone ID
Jul 08, 2011 | Plantronics Hama Voyager 520 Bluetooth...
Jun 07, 2011 | Samsung Bluetooth?® WEP200 Headset...
Aug 24, 2010 | Plantronics Voyager 500A Deskphone Adapter...
Jan 03, 2010 | VXI Corporation Blueparrott B250-XT...
Jun 21, 2009 | GN Netcom GN 9350 Wireless Headset
Aug 19, 2008 | Plantronics CS50 Wireless Headset
91 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: