Question about GN Netcom GN 9350 Wireless Headset
The base is plugged in, all 4 lights on the base are showing green. Blue phone and internet connection lights are not on and the headset lights are not on either.
Posted by Anonymous on
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Posted on Jan 02, 2017
I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.
It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.
Posted on Jul 16, 2008
Unplug the unit -- Then grab the ear peice, and slide off the battery, wipe off the metal prongs ...leave apart for a couple minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the battery to charge. But this should solve your issue.
Posted on Sep 16, 2009
Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.
Posted on Sep 16, 2009
the battery is not in place correct remove case and check if its not in place by the slightest margin it will not work, or try and purchase a new headset with battery included
Posted on Oct 30, 2009
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