I have only printed less than 200 prints on my D7160. It will no longer accept new yellow (hp factory new) cartridges. After trying 7 brand new hp cartridges it keeps telling me that I must replace the yellow cartridge to print. I no longer cannot even print in black & white. This renders my printer useless, HP cannot help me!!!
I had same problem with yellow cartridges. Staples said it was bad printer head. Extended warranty replaced printer with a defective one, then replaced that one with one that will only print thru the computer and will not light start button or screen. I can't use the buttons on the printer. Tired of shipping printers so will never buy another HP product.
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Are you sure its exclamation mark?.. This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink).. Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed. If calibration not successfully done, check align print out for which print head is not printed properly, replace it.. Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..
Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head. http://en.kioskea.net/forum/affich-40171-printer-not-printing-black
POSSIBLE PROBLEM: In the passed, whenever I installed ink cartridge in a HP, the computer inside the printer audits the cartridge(s), and if it isn't or wasn't HP Brand cartridge(s), it wouldn't accept or recognize the cartridge(s). I hope this helps.
Let's hope it is only some dirt or oil on one of he many little electrical contacts, in the printer, that touch the back of the ink cartridge, which can be cleaned with a Qtip and denatured alcohol. if that doesn't work, you probably have damaged the contacts somehow, and will need a repairman. PS- your lucky- some printers won't even print in black if there's a problem with a color cartridge.
The problem you are describing with the yellow cartridge sounds like ink starvation possibly due to a clogged print head or an air bubble in the print head. Since the machine is so new I would contact HP to get the print head replaced. As for the magenta cartridge, exchanging it for a new one at the store you bought it from should fix the problem. It sounds like the chip on the one you have is either damaged or wasn't set to read full ink levels.
HP printers use cartridges that ARE the print head. On occasion, the cartridge could be defective...especially if they are the remanufactured type. Try replacing your cartridge with a new HP cartridge.