Question about HP OfficeJet 5110 All-In-One InkJet Printer

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Problems with HP OfficeJet 5110 All-In-On

Hello, i have the above make and model printer. i have a problem with it, when i turn the printer on it has a message sayin 'error code c00e0402 please turn power off and on' have repeated this procedure endless times for it to keep saying the same thing. i have tried gaining access to menues on the printer but this error seems to have frozen the rest of printer. please help.

many thanks
bradie

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System error C00exxxx

1. Verify that all packing material is removed from the product and no paper jams exist.

2. Make sure that the front panel insert is securely in place and that all doors or panels of the product are closed.

3. Disconnect the power cord from the HP product, wait 5 seconds, and then reconnect the power cord.

4. If the HP product has been in the cold, unplug the power cord and allow it about an hour to reach room temperature before reconnecting the power cord.

5. The problem can also occur if the white
reference strip for the scanner assembly is
missing or dirty. For information on cleaning the scanner strip, go to HP document General Cleaning of an HP All-in-One or Fax Product (bpu01831).

If the message reoccurs, contact HP technical support for assistance.

Posted on Jan 21, 2009

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