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Virus eery time i plug in my mp3 player my computer shuts down. i know now that it is a virus,can anyone tell me how to fix it please!!!!!!!

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  • nicknsandra May 11, 2010

    my computer saya that it will clean up all filesand then it shuts offand when i restart it the computer says that it recovered from an unexpected shutdown

  • chinthaka Jayasinghe
    chinthaka Jayasinghe May 11, 2010

    it could be a device recognition issue. do you get ant error before it shuts down?

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Try formatting or hard reset the MP3 Player & try to plug it. if it's still the same scan the PC for any virus (update it first). also i would suggest that you see the possibility of pluging the MP3 player on to another pC to see if its the same. if its the same issue, you have a issue with you MP3

Posted on Jan 23, 2009

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i just posted on your other post

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If this solve the problem than it caused by software conflict. Please let me know the result.

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